Customer Service Representative
7 months ago
We are hiring a Customer Service Representative to manage customer queries and new customers. You will also be asked to process orders, modifications, and manage the customer journey through a number of communication channels. To do well in this role you need to be able to communicate well with different types of people, be confident in your ability to explain products and services and ensure our customers are treated well.
**Responsibilities**:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives (this is available for people who are keen on career advancement)
- Ensure customer satisfaction and provide professional customer support.
**Requirements**:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom Board New Ltd Full timeCustomer Service / Sales - full training given! Board Newcastle are looking for Customer Service / Sales Representatives to join their growing team! As a dedicated marketing and sales agency based in Newcastle currently experiencing an increase in demand, Board Marketing are looking to expand their vibrant customer service team. Would you be excited about...
-
Customer Service Representative
7 months ago
Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time**Customer Service Representative** We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. This role offers an exciting opportunity to engage with customers, drive sales, and ensure outstanding service delivery. **Duties**: - Provide exceptional customer service to clients in person - Analyze...
-
Customer Service Representative
1 week ago
Newcastle upon Tyne, United Kingdom Global Technology Solutions Full timeCustomer Service Representative location: Newcastle Pay rate: £14.84p/h inside IR35 Hours: between 9am-5pm monday to Friday Overview Customer Services Representatives (CSRs) will work a 37 hour week, covering 9am till 5pm (Monday Friday) at the Newcastle (Cobalt) Contact Centre, and will report to a Team Leader. CSRs will handle all aspects of customer...
-
Customer Service Representative
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in Newcastle, providing exceptional service to existing customers and resolving high-level complaints.About the Role:Making outbound calls to retain customers and address their concernsDealing with escalated complaints and establishing...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom Hire Wise Ltd Full time**Immediate Starts Required!** **Christmas Temp & Permanent Role's Available!** **Full Client Training Available!** Our client is a distinguished leader in the Energy industry. Who are commitment to delivering exceptional customer service. Currently in search of 3 talented and dedicated Customer Service Representative's to join a dynamic team. If you are...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom Jackson Hogg Full timeJackson Hogg are looking to recruit a Customer Service Representative for a growing manufacturing organisation based in Newcastle. **Purpose of the role** The Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom Lawson Fuses Full timeJob Advert **Job Title: Cu**stomer Service Representative** **Business Area: Sales** **Location: Newcastle Upon Tyne** **Job Purpose** The Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and...
-
Customer Service Representative
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Responsibilities:Deliver outstanding customer service and support.Contribute to the success of...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom Raven Full timeCustomer Service Representative **Duties**: - Provide exceptional customer service and support to clients - Resolve customer complaints or issues in a professional and timely manner - Upsell products or services to customers when appropriate - Analyze customer needs and recommend suitable solutions - Maintain accurate and detailed records of customer...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom Acquisitions LTD Full timeCustomer Service Representative **Duties**: - Provide exceptional customer service to clients via face to face routes - Assist customers with inquiries, complaints, and requests in a professional and timely manner - Upsell products and services to maximize customer satisfaction and company revenue - Communicate effectively with customers to understand...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom Lawson Fuses Full timeJob Advert Internal Job Title**:Customer Service Representative** Business**: Lawson Fuses Ltd** Location**:Newcastle** Job Reference No**:3388** **Job Purpose** The Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer and sales team...
-
Customer Service Representative
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Proper Pubs - Stonegate Group Full timeWe are seeking a skilled and friendly Customer Service Representative to deliver exceptional customer service, prepare and serve high-quality food and drink, and maintain a clean and safe environment for our guests and colleagues.Main Responsibilities:Prepare and serve high-quality food and drink in a fast-paced environmentMaking recommendations that elevate...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom BLOOMING PARTNERS LIMITED Full timeAs a Customer Service Representative, you will be the first point of contact for our customers, providing outstanding support and assistance. You will handle inquiries, resolve issues, and ensure a positive experience for every customer interaction. **Duties**: - Provide exceptional customer service by promptly and courteously responding to customer...
-
Customer Service Representative
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Search Full timeAbout the RoleThis Customer Service Representative opportunity is based in Gosforth and offers a competitive hourly rate of £12.91. The role involves working 35 hours per week, Monday to Saturday, with flexible start times between 8am and 6pm.The ideal candidate will have experience in live chat customer service and be able to type with 100% accuracy. They...
-
Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full timeWe are seeking an experienced Customer Service Representative to join our team at Tesco Partners. As a Sales Colleague, you will play a key role in helping customers find what they need and providing them with an outstanding shopping experience.You will work closely with colleagues to achieve sales targets and provide excellent customer service. The role...
-
Customer Service Representative
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full timeAt Tesco Partners, we're committed to providing exceptional customer service and creating a great shopping experience for our customers. As a Customer Service Representative, you'll play a key role in achieving this goal.You'll be working closely with colleagues to ensure that every customer has a positive experience in store. This includes responding to...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom Glass Promotions Full timeResponsibilities: - Assist in the development and implementation of BTC marketing campaigns - Deliver in-person presentations effectively to the correct target audience - Handle all enquiries regarding products and services - Monitor and analyse all relevant data to evaluate campaign success. - Deliver excellent customer service and maintain a professional...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom Acquisitions LTD Full timeWe're on the hunt to fill our customer service representative position. If you have a passion for customer interaction and providing an exceptional service then this role is for you! This role is perfect for people with dedication to providing the best support and guidance to our customers. Not only is there exceptional training provided, but also this role...
-
Customer Service Representative
6 months ago
Newcastle upon Tyne, United Kingdom THE CONNECTED EVENT GROUP LTD Full timeAs a Customer Service Representative, you'll be the first point of contact for our customers. You'll handle inquiries, provide information, troubleshoot issues, and ensure a seamless customer experience **Responsibilities**: - Provide exceptional customer service to clients via various face to face channels - Assist customers with inquiries, concerns, and...
-
Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom VF Corporation Full timeVF Corporation is committed to fostering a culture of belonging based on respect, connection, openness, and authenticity. We're seeking a Customer Service Representative who embodies these values and can provide an exceptional customer experience.This role offers a competitive salary of £25,500 per annum, along with a range of benefits, including career...