Customer Service Representative

6 months ago


Newcastle upon Tyne, United Kingdom Hire Wise Ltd Full time

**Immediate Starts Required**

**Christmas Temp & Permanent Role's Available**

**Full Client Training Available**

Our client is a distinguished leader in the Energy industry. Who are commitment to delivering exceptional customer service. Currently in search of 3 talented and dedicated Customer Service Representative's to join a dynamic team. If you are a customer-centric individual with excellent communication skills and a passion for making a positive impact, we want to hear from you.

**Role Overview**:
As a Customer Service Representative, you will be instrumental in ensuring our customers receive unparalleled service. Your responsibilities will include handling a diverse range of customer inquiries, resolving issues, and providing comprehensive product information and support.

**Key Responsibilities**:

- Identify and evaluate customer needs to offer appropriate solutions.
- Maintain an extensive knowledge of our products to assist customers effectively.
- Accurately record and document customer interactions and information.
- Guarantee customer satisfaction and retention through outstanding service.
- Meet or exceed individual and team performance targets.

**Qualifications**:

- Exceptional communication and active listening skills.
- Strong problem-solving and multitasking abilities.
- A customer-centric approach with a steadfast commitment to top-notch service.
- Ability to thrive in a fast-paced, dynamic environment.
- Friendly and approachable demeanor.

**What We Offer**:

- Basic pay provided with performance-based incentives including travel opportunities.
- Networking events.
- Full training and continuous professional development.
- A supportive and collaborative team environment.
- Opportunities for career advancement within the company.
- Immediate start dates.
- Engaging company culture.
- Dynamic team environment.

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Company events
- Flexitime
- Profit sharing
- Transport links

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- No weekends
- Overtime

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



  • Newcastle upon Tyne, United Kingdom AA Acquisitions Full time

    We are hiring a Customer Service Representative to manage customer queries and new customers. You will also be asked to process orders, modifications, and manage the customer journey through a number of communication channels. To do well in this role you need to be able to communicate well with different types of people, be confident in your ability to...


  • Newcastle upon Tyne, United Kingdom Board New Ltd Full time

    Customer Service / Sales - full training given! Board Newcastle are looking for Customer Service / Sales Representatives to join their growing team! As a dedicated marketing and sales agency based in Newcastle currently experiencing an increase in demand, Board Marketing are looking to expand their vibrant customer service team. Would you be excited about...


  • Newcastle upon Tyne, United Kingdom Communications and Solutions Partners Group Full time

    **Customer Service Representative** We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. This role offers an exciting opportunity to engage with customers, drive sales, and ensure outstanding service delivery. **Duties**: - Provide exceptional customer service to clients in person - Analyze...


  • Newcastle upon Tyne, United Kingdom Global Technology Solutions Full time

    Customer Service Representative location: Newcastle Pay rate: £14.84p/h inside IR35 Hours: between 9am-5pm monday to Friday Overview Customer Services Representatives (CSRs) will work a 37 hour week, covering 9am till 5pm (Monday Friday) at the Newcastle (Cobalt) Contact Centre, and will report to a Team Leader. CSRs will handle all aspects of customer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in Newcastle, providing exceptional service to existing customers and resolving high-level complaints.About the Role:Making outbound calls to retain customers and address their concernsDealing with escalated complaints and establishing...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Proper Pubs - Stonegate Group Full time

    At Proper Pubs - Stonegate Group, we're seeking a Customer Service Representative to join our team at The Bridle Path in Newcastle Upon Tyne. This is an exciting opportunity for a people person who's passionate about delivering exceptional service and providing a warm welcome to our guests.As a Customer Service Representative, your primary role will be to...


  • Newcastle upon Tyne, United Kingdom Jackson Hogg Full time

    Jackson Hogg are looking to recruit a Customer Service Representative for a growing manufacturing organisation based in Newcastle. **Purpose of the role** The Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Responsibilities:Deliver outstanding customer service and support.Contribute to the success of...


  • Newcastle upon Tyne, United Kingdom Raven Full time

    Customer Service Representative **Duties**: - Provide exceptional customer service and support to clients - Resolve customer complaints or issues in a professional and timely manner - Upsell products or services to customers when appropriate - Analyze customer needs and recommend suitable solutions - Maintain accurate and detailed records of customer...


  • Newcastle upon Tyne, United Kingdom Acquisitions LTD Full time

    Customer Service Representative **Duties**: - Provide exceptional customer service to clients via face to face routes - Assist customers with inquiries, complaints, and requests in a professional and timely manner - Upsell products and services to maximize customer satisfaction and company revenue - Communicate effectively with customers to understand...


  • Newcastle upon Tyne, United Kingdom Lawson Fuses Full time

    Job Advert Internal Job Title**:Customer Service Representative** Business**: Lawson Fuses Ltd** Location**:Newcastle** Job Reference No**:3388** **Job Purpose** The Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer and sales team...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Proper Pubs - Stonegate Group Full time

    We are seeking a skilled and friendly Customer Service Representative to deliver exceptional customer service, prepare and serve high-quality food and drink, and maintain a clean and safe environment for our guests and colleagues.Main Responsibilities:Prepare and serve high-quality food and drink in a fast-paced environmentMaking recommendations that elevate...


  • Newcastle upon Tyne, United Kingdom BLOOMING PARTNERS LIMITED Full time

    As a Customer Service Representative, you will be the first point of contact for our customers, providing outstanding support and assistance. You will handle inquiries, resolve issues, and ensure a positive experience for every customer interaction. **Duties**: - Provide exceptional customer service by promptly and courteously responding to customer...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Search Full time

    About the RoleThis Customer Service Representative opportunity is based in Gosforth and offers a competitive hourly rate of £12.91. The role involves working 35 hours per week, Monday to Saturday, with flexible start times between 8am and 6pm.The ideal candidate will have experience in live chat customer service and be able to type with 100% accuracy. They...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Clicks Group Limited Full time

    Job DescriptionWe are seeking a Customer Service Representative to join our team at Clicks Group Limited. In this role, you will be responsible for providing exceptional customer service and promoting a range of healthcare products.The successful candidate will have a strong understanding of health and supplements, as well as excellent communication and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full time

    We are seeking an experienced Customer Service Representative to join our team at Tesco Partners. As a Sales Colleague, you will play a key role in helping customers find what they need and providing them with an outstanding shopping experience.You will work closely with colleagues to achieve sales targets and provide excellent customer service. The role...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full time

    At Tesco Partners, we're committed to providing exceptional customer service and creating a great shopping experience for our customers. As a Customer Service Representative, you'll play a key role in achieving this goal.You'll be working closely with colleagues to ensure that every customer has a positive experience in store. This includes responding to...


  • Newcastle upon Tyne, United Kingdom Glass Promotions Full time

    Responsibilities: - Assist in the development and implementation of BTC marketing campaigns - Deliver in-person presentations effectively to the correct target audience - Handle all enquiries regarding products and services - Monitor and analyse all relevant data to evaluate campaign success. - Deliver excellent customer service and maintain a professional...


  • Newcastle upon Tyne, United Kingdom Acquisitions LTD Full time

    We're on the hunt to fill our customer service representative position. If you have a passion for customer interaction and providing an exceptional service then this role is for you! This role is perfect for people with dedication to providing the best support and guidance to our customers. Not only is there exceptional training provided, but also this role...


  • Newcastle upon Tyne, United Kingdom THE CONNECTED EVENT GROUP LTD Full time

    As a Customer Service Representative, you'll be the first point of contact for our customers. You'll handle inquiries, provide information, troubleshoot issues, and ensure a seamless customer experience **Responsibilities**: - Provide exceptional customer service to clients via various face to face channels - Assist customers with inquiries, concerns, and...