Assistant Director

4 days ago

London, Greater London, United Kingdom University of the Arts London Full time

Job Summary:

We are seeking a highly skilled and motivated Assistant Director to join our team at the University of the Arts London. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities:

  • Store Operations: Oversee the management of our retail stores, including staff supervision, customer service, and sales performance.
  • Team Management: Lead and develop a high-performing team of sales associates, providing coaching, training, and feedback to ensure they have the skills and knowledge to excel in their roles.
  • Customer Service: Ensure that our customers receive a high level of service, responding to their needs and concerns in a timely and professional manner.
  • Inventory Management: Manage the inventory of our stores, including ordering, receiving, and stocking merchandise.
  • Financial Management: Oversee the financial performance of our stores, including budgeting, forecasting, and expense management.

Requirements:

  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience: Minimum 2 years of experience in retail management, with a proven track record of success in leading high-performing teams and driving sales growth.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders. Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.

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