Claims Team Supervisor
1 month ago
We are seeking a highly skilled and experienced Team Leader to join our Casualty team at Davies. As a Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.
Key Responsibilities- Liaise with insurers, policyholders, and brokers to communicate and negotiate settlements.
- Investigate claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
- Obtain and review all relevant evidence and documentation.
- Determine appropriate actions to resolve each case and prepare detailed reports.
- Negotiate settlements within agreed authority limits and maintain proactive communication with all parties involved.
- Adhere to documented procedures and client requirements, and regularly review and maintain proper reserves.
- Stay updated on technical changes relevant to your role, including participating in company facilitated training programs.
- Experience handling Noise Induced Hearing Loss Claims is ideal.
- Excellent management, planning, and organisational skills.
- Leadership and motivational skills, with the ability to lead a diverse team.
- Strong communication and negotiation skills, with the ability to communicate effectively across various levels.
- Knowledge of how to value injury claims, and understanding of Civil Procedure Rules and the Claims Portal.
- Commitment to delivering outstanding customer service and a collaborative team player.
Davies Group is a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management, and digital innovation.
We are committed to delivering outstanding customer service and have a strong focus on innovation and technology. Our people are at the heart of all we do, and we offer a range of benefits, including a reward platform, 25 days holiday, and opportunities for development and training.
-
Claims Team Supervisor
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob Title: Claims Team SupervisorJob Summary:We are seeking a skilled Claims Team Supervisor to join our Casualty team at Davies. As a Claims Team Supervisor, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key...
-
Claims Team Supervisor
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob DescriptionThe VacancyTeam LeaderLocation: Glasgow/Stoke-on-Trent/LeedsHours: 35 hours per week, Monday - FridayOur Opportunity:Davies are looking to recruit a talent Team Leader to join our Casualty team. Joining Davies as a Team Leader means you will supervise and support colleagues, handle allocated claims and ensure that all claims are handled in...
-
Claims Management Supervisor
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeJob OverviewWe are seeking an experienced Claims Management Supervisor to join our team at Davies Group. This role will involve overseeing and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with insurers, policyholders, and brokers to facilitate...
-
Claims Team Leader
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeJob Summary:We are seeking a skilled Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers, policyholders, and...
-
Claims Team Leader
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob DescriptionWe are seeking a highly skilled Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaison: Communicate with insurers,...
-
Casualty Team Leader
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob SummaryWe are seeking a highly skilled Casualty Team Leader to join our team at Davies. As a key member of our Claims team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with insurers, policyholders,...
-
Claims Handler
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeFNOL Claims Handler RoleWe are seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our customers, you will play a crucial role in our customer journey.Key Responsibilities:Take accurate and detailed information about new claims via telephone, email, or electronic claims formsManage inbound and outbound calls...
-
Claims Adjuster
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeAbout the RoleWe are seeking an experienced Claims Handler to join our Property Claims team in Stoke-on-Trent. This is an excellent opportunity to take the next step in your career and gain exposure to the world of insurance, including property adjusting.Key ResponsibilitiesCommunicate professionally with various stakeholders, including customers, insurers,...
-
Claims Handler
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler RoleDavies Group is seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our clients, you will play a crucial role in their customer journey.Key ResponsibilitiesLiaise with customers, insurers, suppliers, and colleagues nationwideAnalyse policies to determine claim coverage and devise efficient...
-
Senior Claims Manager
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob SummaryAs a Senior Claims Manager at Davies, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements. This role requires experience in a similar position, with a focus on managing claims from cradle to grave and investigating liability...
-
Senior Claims Manager
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob Summary:We are seeking a highly skilled Senior Claims Manager to join our Casualty team at Davies. As a Senior Claims Manager, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...
-
Senior Claims Manager
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full timeJob Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our Casualty team at Davies. As a Team Leader, you will play a key role in supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...
-
Claims Resolution Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeKey Responsibilities:As a Claims Resolution Specialist at Davies, you will be the first point of contact for customers requiring assistance with their claims. Your role will involve taking accurate and detailed information about new claims via phone, email, or electronic claims forms.You will be responsible for managing inbound calls and making outbound...
-
Adjuster Claims Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeDavies Group, Loss Adjusting division is seeking a skilled professional to fill the role of Adjuster Claims Specialist. The successful candidate will be responsible for providing technical support to the Loss Adjusters, focusing on the proactive management of claims > £25k. This position demands exceptional communication skills, with the ability to...
-
Claims Resolution Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Resolution SpecialistAt Davies, we're seeking a skilled Claims Resolution Specialist to join our Property team in Stoke. This role will place you at the heart of our customer journey, handling claims with accuracy and professionalism.Key ResponsibilitiesManage inbound calls and make outbound calls to take informationTake accurate and detailed...
-
Property Claims Handler
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeTransform Your Career with DaviesAbout the RoleWe are seeking a talented Property Claims Handler to join our Property team in Stoke. As a key member of our customer journey, you will be the first point of contact for our clients in moments that matter.What We OfferAt Davies, we value our employees and provide a range of benefits, including:Reward platform...
-
Administrative Team Supervisor
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom AO Full timeAbout the RoleWe are seeking an experienced Administrative Team Supervisor to join our team at AO. As a key member of our operations team, you will be responsible for overseeing the day-to-day management of our administrative staff and ensuring the smooth operation of our inventory management processes.Key ResponsibilitiesManage and coordinate the activities...
-
Claims Handler
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeLiability Claims Handler RoleLocation: The successful candidate will be required to attend the office at least once a week at one of our locations.Hours: 35 hours per week, Monday to FridayOur Opportunity:Davies Group are looking to recruit a talented Liability Claims Handler to join our growing Casualty team. The ideal candidate will have experience with EL...
-
Insurance Claims Handler
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Massenhove Recruitment Ltd Full timeLiability Claims Handler RoleAbout the PositionMassenhove Recruitment Ltd is seeking a dedicated Liability Claims Handler to join their Casualty team.The successful candidate will be responsible for efficiently handling EL & PL claims for both personal injury and third-party property damage.Key ResponsibilitiesHandle EL & PL claims for personal injury and...
-
Claims Handler
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Massenhove Recruitment Full timeLiability Claims SpecialistMassenhove Recruitment is seeking a dedicated Liability Claims Specialist to join their Casualty team.The successful candidate will manage an allocated caseload, completing enquires in relation to policy indemnity, legal liability and quantum, reporting to clients and ensuring that claims are handled proactively in accordance with...