Claims Handler
2 weeks ago
Liability Claims Handler Role
Location: The successful candidate will be required to attend the office at least once a week at one of our locations.
Hours: 35 hours per week, Monday to Friday
Our Opportunity:
Davies Group are looking to recruit a talented Liability Claims Handler to join our growing Casualty team. The ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation. This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
At Davies Group, we value transferable skills and qualities that focus on what you can bring to the role.
Key Responsibilities:
- Liaison with Insurers, Policyholders and Brokers
- Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
- Obtaining all necessary evidence and relevant documentation
- Determining appropriate actions for the resolution of the case
- Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
- Negotiating settlement where appropriate, within agreed authority limits
- Corresponding with all parties professionally to proactively progress the case to conclusion
- Handling all cases in accordance with the client's requirements by referral to documented procedures at all times
- Maintaining a proper reserve at all times by regular review
- Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company.
Requirements:
Essential:
- Experience handling EL & PL claims is essential
- Knowledge of how to value an injury claim
- Knowledge of reserving philosophies desirable
- Knowledge of Civil Procedure Rules and the Claims Portal
Individual Skills:
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able to demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills
-
Claims Handler
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler OpportunityStoke-On-Trent37.5 hours per weekHybrid working after probationDavies is seeking a Claims Handler to join our successful Property team in our Stoke office. As a Claims Handler, you will be the first point of contact for our clients in moments that matter.Why Davies?We're a community of passionate professionals who thrive on...
-
Claims Handler
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler OpportunityStoke-On-Trent37.5 hours per weekHybrid working after probationDavies is seeking a Claims Handler to join our successful Property team in our Stoke office. As a Claims Handler, you will be the first point of contact for our clients in moments that matter.Why Davies?We're a community of passionate professionals who thrive on...
-
Claims Handler
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeFNOL Claims Handler RoleWe are seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our customers, you will play a crucial role in our customer journey.Key Responsibilities:Take accurate and detailed information about new claims via telephone, email, or electronic claims formsManage inbound and outbound calls...
-
Claims Handler
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeFNOL Claims HandlerAbout the RoleWe are seeking a highly skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our customers, you will play a crucial role in delivering exceptional customer service and ensuring seamless claims processing.Key ResponsibilitiesManage inbound calls and make outbound calls to take...
-
Claims Handler
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeLiability Claims Handler OpportunityWe are seeking a talented Liability Claims Handler to join our growing Casualty team at Davies Group. As a Liability Claims Handler, you will play a crucial role in providing a first-class proactive claims handling service to major clients.Key Responsibilities:Liaise with Insurers, Policyholders, and Brokers to resolve...
-
Claims Handler
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeLiability Claims Handler OpportunityWe are seeking a talented Liability Claims Handler to join our growing Casualty team at Davies Group. As a Liability Claims Handler, you will play a crucial role in providing a first-class proactive claims handling service to major clients.Key Responsibilities:Liaise with Insurers, Policyholders, and Brokers to resolve...
-
Claims Handler
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler RoleDavies Group is seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our clients, you will play a crucial role in their customer journey.Key ResponsibilitiesLiaise with customers, insurers, suppliers, and colleagues nationwideAnalyse policies to determine claim coverage and devise efficient...
-
Claims Handler
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler OpportunityStoke-On-Trent37.5 hours per weekHybrid working after probationDavies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.Why choose Davies?At Davies, we're...
-
Claims Handler
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler OpportunityStoke-On-Trent37.5 hours per weekHybrid working after probationDavies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.Why choose Davies?At Davies, we're...
-
Claims Handler
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler OpportunityStoke-On-Trent37.5 hours per weekHybrid working after probationDavies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.Why choose Davies?At Davies, we're...
-
Claims Handler
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler OpportunityStoke-On-Trent37.5 hours per weekHybrid working after probationDavies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.Why choose Davies?At Davies, we're...
-
Claims Handler
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler OpportunityStoke-On-Trent37.5 hours per weekHybrid working after probationDavies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.Why choose Davies?At Davies, we're...
-
Claims Handler
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeClaims Handler OpportunityStoke-On-Trent37.5 hours per weekHybrid working after probationDavies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.Why choose Davies?At Davies, we're...
-
Claims Handler
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeJob Title: EL/PL Claims HandlerAt Davies, we are seeking a talented Liability Claims Handler to join our growing Casualty team. The ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.Key Responsibilities:Liaise with Insurers, Policyholders, and Brokers to progress claims...
-
Claims Handler
2 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeAbout the RoleWe are seeking a highly skilled Claims Handler to join our Property team in Stoke. As a key member of our customer-facing team, you will be responsible for handling claims from initial contact to resolution.Key ResponsibilitiesLiaise with customers, insurers, and suppliers to resolve claims efficientlyAnalyse policies to determine claim...
-
Claims Handler
2 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeAbout the RoleWe are seeking a highly skilled Claims Handler to join our Property team in Stoke. As a key member of our customer-facing team, you will be responsible for handling claims from initial contact to resolution.Key ResponsibilitiesLiaise with customers, insurers, and suppliers to resolve claims efficientlyAnalyse policies to determine claim...
-
Claims Handler
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeAbout the RoleWe are seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our clients, you will play a crucial role in our customer journey.Key ResponsibilitiesLiaise with customers, insurers, suppliers, and colleagues nationwide to resolve claims efficiently.Analyse policies to determine claim coverage and...
-
Claims Handler
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeAbout the RoleWe are seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our clients, you will play a crucial role in our customer journey.Key ResponsibilitiesLiaise with customers, insurers, suppliers, and colleagues nationwide to resolve claims efficiently.Analyse policies to determine claim coverage and...
-
Claims Handler
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeAbout the RoleWe are seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our clients, you will play a crucial role in our customer journey.Key ResponsibilitiesLiaise with customers, insurers, suppliers, and colleagues nationwide to resolve claims efficiently.Analyse policies to determine claim coverage and...
-
Claims Handler
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full timeAbout the RoleWe are seeking a skilled Claims Handler to join our Property team in Stoke. As the first point of contact for our clients, you will play a crucial role in our customer journey.Key ResponsibilitiesLiaise with customers, insurers, suppliers, and colleagues nationwide to resolve claims efficiently.Analyse policies to determine claim coverage and...
