Chief Complaints Manager

Job SummaryWe are seeking a highly skilled Specialist Care Manager to join our Vodafone UK Consumer Team. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve complex customer complaints, utilizing your natural curiosity, tenacity, and...

Are you a seasoned lawyer looking to take on a leadership role and drive strategic growth within the Crown Prosecution Service? We are seeking an experienced legal professional to join our team as a Chief Legal Officer.This is a key position that requires a strong understanding of legal and policy matters, as well as excellent leadership and management...

beBee Professionals is seeking a Chief Financial Strategist to join our finance team in Stoke-on-Trent, United Kingdom. As a key member of our finance team, you will be responsible for financial planning, reporting, and analysis, ensuring the company's financial health and compliance with regulations.Key Responsibilities:Develop and implement financial...

The University Hospital of North Midlands NHS Trust is seeking a highly skilled and experienced Deputy Chief Medical Officer to join their Corporate Medical Leadership team.Main ResponsibilitiesAs a Deputy Chief Medical Officer, you will be responsible for promoting evidence-based practice and ensuring Trust systems and policies are effective. You will work...

Job Summary:We are seeking an experienced Customer Relations Expert to join our team in Stoke On Trent, UK. As a Specialist Care Manager, you will be responsible for resolving complex customer complaints and ensuring customer satisfaction.About the Role:This is a hybrid role, requiring approximately 8 days per month at our Stoke on Trent Contact Centre. You...

About the RoleWe are seeking a seasoned Chief IT Operations Manager to lead our network and server infrastructure team.This is an exceptional opportunity to join Veson Nautical, a leading software company providing end-to-end logistical, operational, and analytical solutions to propel the efficiency and effectiveness of Maritime Commerce.The ideal candidate...

University Hospitals of North Midlands NHS TrustWe are seeking a highly skilled and experienced Chief Financial Officer to lead our financial inclusion strategy. As a key member of our executive team, you will be responsible for formulating and implementing financial strategies that drive business growth and improve patient outcomes.Our trust is one of the...

Job Title: Deputy Chief Medical OfficerThe University Hospital of North Midlands NHS Trust is seeking a Deputy Chief Medical Officer to join their Corporate Medical Leadership team. The successful candidate will work closely with the Chief Medical Officer to promote evidence-based practice and ensure that Trust systems and policies are effective.The ideal...

Customer Experience Improvement ManagerThis role sits within the E2E CX team, responsible for driving customer experience improvements to meet our strategic ambitions. We are looking for a talented individual who can use data and partnership with frontline operations to identify areas of improvement across all metrics to achieve our goals.Key...

Job SummaryThe University Hospital of North Midlands NHS Trust is seeking a highly skilled and experienced medical professional to fill the role of Deputy Chief Medical Officer. This position involves working closely with the Chief Medical Officer to promote evidence-based practice and ensure the effectiveness of Trust systems and policies.Key...

We are seeking a dynamic and inspirational Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to...

Complex Complaint Resolution ManagerAt Vodafone UK, we're committed to delivering exceptional customer experiences. As a Complex Complaint Resolution Manager, you'll play a critical role in resolving complex customer complaints in a timely and professional manner.Key Responsibilities:Investigate and resolve complex customer complaints, utilizing your natural...

About the RoleVodafone UK is seeking a Customer Experience Improvement Manager to join our Consumer team. As a key member of our E2E CX team, you will be responsible for understanding and driving the CX changes required to meet our strategic ambitions.Key ResponsibilitiesPartner with Operational Colleagues to identify areas of improvement across all metrics...

Job Title: Customer Service DirectorAt Davies, we are seeking a highly skilled Customer Service Director to lead our Customer Relations Division. This is a crucial role within our organization, responsible for leading a department that supports a diverse range of clients and customers.Key Responsibilities: Ensure service delivery in line with specific client...

Job DescriptionAt Davies, we are seeking a highly skilled Customer Relations Director to lead our Customer Relations Division. This is a crucial role responsible for leading a department that supports a diverse range of clients and customers.The ideal candidate will have a minimum of 5 years complaints handling experience and 5 years people management...

Job Title: Customer Relations ManagerAt Davies Group, we are seeking a highly skilled and experienced Customer Relations Manager to lead our team of Complaint and Admin handlers. The successful candidate will be responsible for managing the personal and professional development of team members, setting objectives, conducting structured performance reviews,...

About the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team in Stoke On Trent. This is a challenging role that requires strong communication and problem-solving skills, as well as the ability to work autonomously and make informed decisions.Job DescriptionThis role involves taking ownership of complex customer...

Rise Technical Recruitment Limited seeks a skilled HSEQ Manager to support our clients in maintaining high standards of safety, quality, and environmental compliance.About the Role:Maintain and improve existing HSEQ management systems, ensuring alignment with international standards (ISO 9001, ISO 45001, ISO 14001, ISO 50001, IATF 16949, AS 9100D &...

Travel Branch Manager OpportunityAre you a dynamic retail travel professional looking to take on a new challenge? Do you have a passion for customer service and a drive to succeed in a fast-paced sales environment? My client, a leading independent travel agency, is seeking an experienced Travel Branch Manager to join their team.Key Responsibilities:Lead a...

Proudly representing a prestigious manufacturing client based in Stoke on Trent, MTrec Technical are supporting their plans for growth and internal expansion by recruiting a permanent HSEQ Coordinator to join their expanding team.Key Responsibilities:Investigate customer complaints to ensure customer expectations and regulatory compliance.Collect and analyse...