Ftc Liability Claims Handler

4 months ago


StokeonTrent, United Kingdom Davies Group Full time

**FTC Liability Claims Handler**

**12-month fixed-term contract**

**Fully remote**

**37.5 hours per week**

**#INDHP**

Davies are looking to recruit a dedicated Liability Claims Handler to join our growing Property team. The role of the Liability Claims Handler is to efficiently handle EL & PL claims for both personal injury and third-party property damage.

**Why would you join Davies?**

At Davies, we’re a community of passionate professionals who thrive on collaboration, innovation, and making a difference.

What’s in it for you?
- Reward platform - Access discounts from over 800 retailers. Treat yourself - you’ve earned it
- Generous Leave: Start with 25 days of holiday, and it grows with your service. Plus, the option to purchase up to 5 extra days each year.
- Professional Development: Industry experience is a plus, but not essential. You can look forward to excellent training and great opportunities for professional qualifications.
- Work-Life-Balance: Our standard workweek is 37.5 hours and we offer a hybrid work environment

**What will your day look like**:

- Liaising with insurers, policyholders and brokers
- Investigating allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
- Obtaining all necessary evidence and relevant documentation.
- Determining appropriate actions for the resolution of the case.
- Preparing detailed reports, where required, providing advice on policy indemnity, legal liability, quantum and tactics.
- Negotiating settlement where appropriate, within agreed authority limits
- Corresponding with all parties professionally to proactively progress the case to conclusion
- Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
- Maintaining a proper reserve at all times by regular review
- Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company

**Abilities And Knowledge**:

- Ideally experience in Claims Handling
- Ideally experience in Casualty/Liability claims handling
- While not essential, experience of all three UK legal jurisdictions would be beneficial
- Demonstrate experience of and the ability to:

- Work to set deadlines.
- Organise and prioritise workload
- Work as part of a team
- IT literate: Proficient in use of Microsoft Office packages (Excel and Word)

**Our values**:
Dynamic: We adapt swiftly to change, always looking ahead.

Innovative: Solution-focused, with an entrepreneurial mindset.

Succeed together: We succeed together, valuing diverse perspectives.

Connected: United under one mission, making a difference.

**Job Types**: Full-time, Fixed term contract

Pay: Up to £23,500.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Claims Handling: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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