Ftc Recoveries Handler

7 months ago

StokeonTrent, United Kingdom Davies Group Full time

**Recoveries Handler**

**12-month FTC, fully remote**

**37.5 hours a week**

**#INDHP**

Interested in starting or furthering a career in an international insurance company? Look no further Davies is seeking a Recoveries Handler to join our successful third-party Recoveries team. Working efficiently to ensure that the financial recovery for the client is maximised and files which do not settle are prepared for litigation and transferred in a timely manner to achieve individual, team and department targets, KPI’s.

**Why would you join Davies?**

At Davies, we’re a community of passionate professionals who thrive on collaboration, innovation, and making a difference.

What’s in it for you?
- Reward platform - Access discounts from over 800 retailers. Treat yourself - you’ve earned it
- Generous Leave: Start with 25 days of holiday, and it grows with your service. Plus, the option to purchase up to 5 extra days each year.
- Professional Development: Industry experience is a plus, but not essential. You can look forward to excellent training and great opportunities for professional qualifications.
- Work-Life-Balance: Our standard workweek is 37.5 hours

**What will your day look like**
- Reviewing instructions, and sending all initial correspondence in a timely manner
- Organising, prioritising and handling own workload in line with standard operating procedures
- Ensuring that files transferred to litigation are ready to be issued
- Effective use of the case management system to ensure all management information is accurate and updated in a timely manner, including updating the present position following each file touched
- Meeting critical dates and SLA’s
- Documenting all actions/strategies by way of a file note
- Labelling all documents in the history
- Delivering quality work meeting audit benchmark standards
- Driving own personal development
- Contributing to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team moral

**Abilities And Knowledge**
- Ideally experience of working in an insurance or legal environment
- Ability to keep all stakeholders informed about claim progress through well-crafted correspondence
- Demonstrate experience of and the ability to:

- Work to set deadlines.
- Organise and prioritise workload
- Work as part of a team
- IT literate: Proficient in use of Microsoft Office packages (Excel and Word)

**Our Values**
- Dynamic: We adapt swiftly to change, always looking ahead.
- Innovative: Solution-focused, with an entrepreneurial mindset.
- Succeed together: We succeed together, valuing diverse perspectives.
- Connected: United under one mission, making a difference.

**Job Type**: Permanent

Pay: Up to £23,500.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Stoke-on-Trent

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