Claims Handler
7 months ago
Davies are looking to recruit an experienced Claims Handler to join our growing fast property team.
At Davies**, **we value transferable skills and qualities that focus on what you can bring to the role.
**What will your day look like**:
- Liaison with Insurers, Policyholders and Brokers
- Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
- Obtaining all necessary evidence and relevant documentation
- Determining appropriate actions for the resolution of the case
- Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
- Negotiating settlement where appropriate, within agreed authority limits
- Corresponding with all parties professionally to proactively progress the case to conclusion
- Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
- Maintaining a proper reserve at all times by regular review
- Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
**Abilities And Knowledge**:
Essential:
- Experience handling insurance is essential
Individual Skills:
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills
INDHP
**Job Types**: Full-time, Permanent
Pay: From £22,500.00 per year
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Stoke-On-Trent: reliably commute or plan to relocate before starting work (required)
**Experience**:
- insurance claims: 1 year (required)
Work Location: Hybrid remote in Stoke-On-Trent
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