Claims Handler

3 weeks ago


StokeonTrent, United Kingdom The Ardonagh Group Full time

**Insurance Claims Handler - Stoke-On-Trent**

We have an exciting opportunity for an experienced Claims Handler to join our team in our Stoke-On-Trent office.

Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are always adhered to.

**What you will do as a Claims Handler**:

- Efficiently handle all claims allocated to the job holder - job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients. Insurers, claimants, policyholders, brokers, and other experts.
- Refer claims which fall outside of personal authority levels to line manager.
- Gather and process information, as directed, to support the effective assessment of more complex cases.
- To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring, that this is recorded in like with Training & Competency requirements.
- To always conduct the business of the company in a courteous and efficient manner.
- The job holder will, at various times act for the insured and the insurer. The job holder will be responsible for adhering to all the groups procedures and policies, in relation to the identification and management of the potential conflicts of interest and for the fair treatment of customers and will ensure they follow the systems and controls operating to ensure that this is the case.
- This is an overview of duties and responsibilities and not an exhaustive list._

**What we are looking for in a Claims Handler**:

- Ideally you will have experience of dealing with a varied portfolio of motor, liability & property related claims.
- Excellent customer care experience.
- General Insurance principles and practice.
- A strong work ethic and time management skills to efficiently handle a large caseload.
- Class of risk, product, and market knowledge
- General Insurance regulation & business ethics
- IT proficient - Excel knowledge and ability to present information. Acturis experience would be preferable.

In return you will be welcomed and supported by our Ardonagh family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family.
- Pensions scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.

We offer a competitive salary and bonus scheme, combined with a benefits package which can be personalised to suit your needs continuous training and development opportunities to progress your career with an ambitious and growing company.

**So, what are you waiting for? Come and be a key part of a market-leading, fast-growing company.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Financial planning services
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- What is your salary expectation for this role? (Answer Required)
- Will you now or in the future require sponsorship for employment visa status? (Answer Required)

**Experience**:

- Acturis: 1 year (preferred)
- Insurance Claims (Motor, Liability, & Property): 2 years (required)

Work authorisation:

- United Kingdom (required)

Ability to Commute:

- Stoke-on-Trent, ST4 4TW (required)

Work Location: Hybrid remote in Stoke-on-Trent, ST4 4TW

Reference ID: TBC


  • Senior Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Claims Consortium Group Full time

    Within this elevated position the Senior Claims Handler will be expected to work with a high level of autonomy. With the ability to deal with their full case load independently from both a technical and customer services perspective and effectively manage any claims that are being handled by the contractor network. Managing a large caseload across multiple...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    **Commercial Claims Handler** A fantastic opportunity for an experienced Commercial Claims Handler to join an established business, who pride themselves on delivering an outstanding service to their clients. You’ll be responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or...

  • Claims Handler

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Claims Handler - StokeDavies are looking to recruit a Claims Handler to join our team in Stoke. To succeed in this role, you will be passionate about excellent customer service and helping people in their time of need. We aren't just looking for people to process claims for our Policyholders, we need our colleagues to bring their own personality to every...

  • Claims Handler

    1 week ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Hybrid working after probation!** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent...

  • Senior Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Senior Claims Handler - Stoke** Davies are looking for a Senior Claims Handler to join our Property Claims team in Stoke. As a Senior Claims Handler, you will manage technically complex and high-profile claims, and will provide support and assistance to all team members in relation to any technical queries and development needs along with supporting the...

  • Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **12-month fixed-term contract, hybrid working after probation** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent, hybrid working after probation** **Salary £22,308** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent, hybrid working after probation** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our...

  • Claims Handler

    2 months ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    Davies are looking to recruit an exceptional Claims Handler to join our growing Claims team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. You will ideally have some banking or financial services experience **What will your day look...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** - Hanley, Stoke on Trent** **Monday-Friday; 37.5 hours per week** **Hybrid working available following probation!** Davies are looking to recruit exceptional Claims Handler’s to join our growing Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact...

  • Claims Handler

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Davies are looking to recruit an exceptional Claims Handler to join our growing Claims team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. You will ideally have some banking or financial services experienceWhat will your day look...

  • Claims Handler

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Claims HandlerStoke-On-Trent - ST1 3DH37.5 hours per weekHybrid working after probationWhy would you join Davies?At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited...

  • Senior Claims Handler

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Senior Claims Handler - StokeDavies are looking for a Senior Claims Handler to join our Property Claims team in Stoke. As a Senior Claims Handler, you will manage technically complex and high-profile claims, and will provide support and assistance to all team members in relation to any technical queries and development needs along with supporting the team...


  • Stoke-on-Trent, United Kingdom Davies Group Full time

    Remote Subsidence Claims Handler - Stoke / Preston / Halifax / Southampton Davies Group are looking to recruit an experienced Subsidence Claims Handler to join our Property Claims team. As a Subsidence Claims Handler, you will undertake proactive claims handling and progression of Subsidence Claims instructed by our clients on behalf of Policyholders. Your...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent** Interested in starting a career in an international insurance company? Look no further! Davies are looking to recruit a Claims Handler to join our growing and successful Property team in our Stoke office. This role will place you at the heart of our customer journey and...

  • Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies are looking to recruit a Claims Handler to join our growing and successful Property team in our Stoke office. This role will place you at the heart of our customer...

  • Claims Handler

    5 days ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies are looking to recruit a Claims Handler to join our growing and successful Property team in our Stoke office. This role will place you at the heart of our customer...

  • Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies are looking to recruit a Claims Handler to join our growing and successful Property team in our Stoke office. This role will place you at the heart of our customer...

  • Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: - Reward platform - discounts for over 800 retailers - 25 days holiday (rising...

  • Senior Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    Why would you join Davies? At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Reward platform – discounts for over 800 retailers 25 days holiday (rising...