Senior Claims Manager

7 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Davies Full time
Job Summary

As a Senior Claims Manager at Davies, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements. This role requires experience in a similar position, with a focus on managing claims from cradle to grave and investigating liability claims.

Key Responsibilities

• Liaise with insurers, policyholders, and brokers to communicate and negotiate settlements within agreed authority limits.
• Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
• Obtain all relevant evidence and documentation to support claims.
• Determine appropriate actions to resolve each case, ensuring adherence to documented procedures and client requirements.
• Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.

Requirements

• Experience handling Noise Induced Hearing Loss Claims is ideal.
• Excellent management, planning, and organisational skills.
• Strong confident communication and negotiation skills.
• Leadership and motivational skills to manage a diverse team.
• Proficiency in managing claims from cradle to grave and experience with the investigation of liability claims.
• Knowledge of how to value injury claims and understanding of Civil Procedure Rules and the Claims Portal.
• Commitment to delivering outstanding customer service and collaborative team player skills.

What We Offer

At Davies, people are at the heart of all we do. We succeed together, and it is this that makes the business a great place to work. You will be valued and supported, with excellent benefits including a reward platform, 25 days holiday, and development, training, and professional qualifications.

  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Summary:We are seeking a highly skilled Senior Claims Manager to join our Casualty team at Davies. As a Senior Claims Manager, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorAt Davies Group, we are seeking a highly skilled Senior Claims Co-ordinator to join our team. As a key member of our claims management team, you will be responsible for providing exceptional customer service and supporting our Loss Adjusters and Team Leader in their day-to-day role.Key Responsibilities:Deliver excellent...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly skilled and experienced Senior Claims Co-ordinator to join our team at Davies Group. As a Senior Claims Co-ordinator, you will play a key role in assisting Loss Adjusters and Team Leaders in their day-to-day role, providing excellent customer service and acting as the principal point of...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly skilled and experienced Senior Claims Co-ordinator to join our team at Davies Group. As a Senior Claims Co-ordinator, you will play a key role in assisting Loss Adjusters and Team Leaders in their day-to-day role, providing excellent customer service and acting as the principal point of...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly skilled and experienced Senior Claims Co-ordinator to join our team at Davies Group. As a Senior Claims Co-ordinator, you will play a key role in assisting Loss Adjusters and Team Leaders in their day-to-day role, providing excellent customer service and acting as the principal point of...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly skilled and experienced Senior Claims Co-ordinator to join our team at Davies Group. As a Senior Claims Co-ordinator, you will play a key role in assisting Loss Adjusters and Team Leaders in their day-to-day role, providing excellent customer service and acting as the principal point of...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly skilled and experienced Senior Claims Co-ordinator to join our team at Davies Group. As a Senior Claims Co-ordinator, you will play a key role in assisting Loss Adjusters and Team Leaders in their day-to-day role, providing excellent customer service and acting as the principal point of...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly skilled and experienced Senior Claims Co-ordinator to join our team at Davies Group. As a Senior Claims Co-ordinator, you will play a key role in assisting Loss Adjusters and Team Leaders in their day-to-day role, providing excellent customer service and acting as the principal point of...

  • Senior Claims Manager

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our Casualty team at Davies. As a Team Leader, you will play a key role in supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly organized and detail-oriented Senior Claims Co-ordinator to join our team at Davies Group. As a key member of our claims team, you will be responsible for providing exceptional customer service and supporting our Loss Adjusters and Team Leaders in their day-to-day roles.Key...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly organized and detail-oriented Senior Claims Co-ordinator to join our team at Davies Group. As a key member of our claims team, you will be responsible for providing exceptional customer service and supporting our Loss Adjusters and Team Leaders in their day-to-day roles.Key...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly organized and detail-oriented Senior Claims Co-ordinator to join our team at Davies Group. As a key member of our claims team, you will be responsible for providing exceptional customer service and supporting our Loss Adjusters and Team Leader in their day-to-day roles.Key...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Senior Claims Co-ordinatorJob Summary:We are seeking a highly organized and detail-oriented Senior Claims Co-ordinator to join our team at Davies Group. As a key member of our claims team, you will be responsible for providing exceptional customer service and supporting our Loss Adjusters and Team Leader in their day-to-day roles.Key...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Purpose:As a Senior Claims Co-ordinator at Davies Group, you will play a crucial role in assisting Loss Adjusters and Team Leaders in their day-to-day activities, providing exceptional customer service as the primary point of contact for both internal and external stakeholders.Duties and Responsibilities:Deliver outstanding customer service to our...

  • Claims Team Manager

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Summary:We are seeking a highly skilled Claims Team Leader to join our Casualty team at Davies Group. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...

  • Claims Team Manager

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Summary:We are seeking a highly skilled Claims Team Leader to join our Casualty team at Davies Group. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...

  • Claims Specialist

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Claims SpecialistJob Summary:We are seeking a skilled Claims Specialist to join our Casualty team at Davies Group. As a Claims Specialist, you will be responsible for handling Noise Induced Hearing Loss (NIHL) claims from cradle to grave, providing a first-class proactive claims handling service to major clients.Key Responsibilities:Liaise with...

  • Claims Specialist

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Claims SpecialistJob Summary:We are seeking a skilled Claims Specialist to join our Casualty team at Davies Group. As a Claims Specialist, you will be responsible for handling Noise Induced Hearing Loss (NIHL) claims from cradle to grave, providing a first-class proactive claims handling service to major clients.Key Responsibilities:Liaise with...

  • Claims Specialist

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Claims SpecialistJob Summary:We are seeking a skilled Claims Specialist to join our Casualty team at Davies Group. As a Claims Specialist, you will be responsible for handling Noise Induced Hearing Loss (NIHL) claims from cradle to grave, ensuring a first-class proactive claims handling service to our major clients.Key Responsibilities:Liaise with...

  • Claims Specialist

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Claims SpecialistJob Summary:We are seeking a skilled Claims Specialist to join our Casualty team at Davies Group. As a Claims Specialist, you will be responsible for handling Noise Induced Hearing Loss (NIHL) claims from cradle to grave, ensuring a first-class proactive claims handling service to our major clients.Key Responsibilities:Liaise with...