Claims Team Manager

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Davies Group Full time

Job Summary:

We are seeking a highly skilled Claims Team Leader to join our Casualty team at Davies Group. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.

Key Responsibilities:

  • Liaise with insurers, policyholders, and brokers to communicate and negotiate claims.
  • Investigate and handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
  • Obtain and gather all relevant evidence and documentation.
  • Determine appropriate actions to resolve each case and prepare detailed reports.
  • Negotiate settlements within agreed authority limits and maintain proactive communication with all parties involved.
  • Adhere to documented procedures and client requirements, and regularly review and maintain proper reserves.
  • Stay updated on technical changes relevant to your role and participate in company-facilitated training programs.

Requirements:

  • Experience handling Noise Induced Hearing Loss Claims.
  • Excellent management, planning, and organisational skills.
  • Leadership and motivational skills, with the ability to lead a diverse team.
  • Strong communication and negotiation skills, with the ability to communicate effectively across various levels.
  • Knowledge of Civil Procedure Rules and the Claims Portal.
  • Commitment to delivering outstanding customer service and a collaborative team player.

What We Offer:

  • A competitive salary and benefits package, including a reward platform with discounts for over 800 retailers.
  • 25 days holiday (rising with service) plus the option to purchase up to 5 extra days a year.
  • Development, training, and professional qualifications to support your career growth.

About Davies Group:

We are a leading provider of claims and insurance services, with a strong commitment to delivering outstanding customer service. Our values state that we succeed together, and we are proud to be a great place to work.



  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Title: Claims Team SupervisorJob Summary:We are seeking a skilled Claims Team Supervisor to join our Casualty team at Davies. As a Claims Team Supervisor, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key...

  • Claims Team Leader

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Title: Claims Team LeaderWe are seeking a highly skilled and experienced Claims Team Leader to join our team at Davies. As a Claims Team Leader, you will be responsible for leading a team of claims handlers and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers, policyholders, and brokers...

  • Claims Team Leader

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Title: Claims Team LeaderWe are seeking a highly skilled and experienced Claims Team Leader to join our team at Davies. As a Claims Team Leader, you will be responsible for leading a team of claims handlers and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers, policyholders, and brokers...

  • Claims Team Leader

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    About the RoleWe are seeking a highly skilled and experienced Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with insurers,...

  • Claims Team Leader

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    About the RoleWe are seeking a highly skilled and experienced Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with insurers,...

  • Claims Team Leader

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Title: Claims Team LeaderWe are seeking a highly skilled and experienced Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise...

  • Claims Team Leader

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Summary:We are seeking a skilled Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers, policyholders, and...

  • Claims Team Leader

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    About the RoleWe are seeking a highly skilled and experienced Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with insurers,...

  • Claims Team Leader

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    About the RoleWe are seeking a highly skilled and experienced Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with insurers,...

  • Claims Team Leader

    1 week ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job DescriptionWe are seeking a highly skilled Claims Team Leader to join our Casualty team at Davies. As a Claims Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaison: Communicate with insurers,...

  • Claims Team Lead

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Title: Claims Team LeadWe are seeking a highly skilled Claims Team Lead to join our Casualty team at Davies. As a Claims Team Lead, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...

  • Claims Team Lead

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Title: Claims Team LeadWe are seeking a highly skilled Claims Team Lead to join our Casualty team at Davies. As a Claims Team Lead, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...

  • Claims Team Leader

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Casualty Team Leader - Noise Induced Hearing LossDavies is seeking a skilled Team Leader to oversee our Casualty team.Key Responsibilities:Supervise and support colleagues in handling allocated claims.Ensure claims are processed in accordance with client requirements.Investigate claims, either from the desk or by referring them to a field adjuster.Prepare...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job DescriptionThe VacancyTeam LeaderLocation: Glasgow/Stoke-on-Trent/LeedsHours: 35 hours per week, Monday - FridayOur Opportunity:Davies are looking to recruit a talent Team Leader to join our Casualty team. Joining Davies as a Team Leader means you will supervise and support colleagues, handle allocated claims and ensure that all claims are handled in...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our Casualty team at Davies. As a Team Leader, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with insurers, policyholders,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job SummaryAs a Senior Claims Manager at Davies, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements. This role requires experience in a similar position, with a focus on managing claims from cradle to grave and investigating liability...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Summary:We are seeking a highly skilled Senior Claims Manager to join our Casualty team at Davies. As a Senior Claims Manager, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...

  • Senior Claims Manager

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job Title: Team LeaderWe are seeking a highly skilled and experienced Team Leader to join our Casualty team at Davies. As a Team Leader, you will play a key role in supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key Responsibilities:Liaise with insurers,...

  • Casualty Team Leader

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Job SummaryWe are seeking a highly skilled Casualty Team Leader to join our team at Davies. As a key member of our Claims team, you will be responsible for supervising and supporting colleagues, handling allocated claims, and ensuring that all claims are handled in accordance with client requirements.Key ResponsibilitiesLiaise with insurers, policyholders,...

  • Claims Specialist

    1 month ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Job Title: Claims SpecialistJob Summary:We are seeking a skilled Claims Specialist to join our Casualty team at Davies Group. As a Claims Specialist, you will be responsible for handling Noise Induced Hearing Loss (NIHL) claims from cradle to grave, providing a first-class proactive claims handling service to major clients.Key Responsibilities:Liaise with...