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Administrative Coordinator

2 months ago


Chessington, Greater London, United Kingdom Reed Full time

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Reed. As an Administrative Assistant, you will play a crucial role in supporting our manufacturing company by providing exceptional customer service and efficiently managing a backlog of work.

Key Responsibilities:

  • Serve as the first point of contact for customer inquiries: Respond to customer requests in a timely and professional manner, ensuring that their needs are met and exceeded.
  • Manage and respond to customer communications: Update and maintain customer records in our database, and collaborate with various departments to resolve customer issues and ensure customer satisfaction.
  • Assist with order processing and delivery tracking: Help manage the backlog of work, prioritizing tasks to meet deadlines and company objectives.
  • Perform general administrative tasks: File, data entry, and document preparation, ensuring that all tasks are completed accurately and efficiently.

Requirements:

  • Proven experience in an administrative role: Preferably within a manufacturing or similar industry.
  • Strong organizational and time-management skills: Ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent communication and interpersonal abilities: Collaborate with various departments to resolve customer issues and ensure customer satisfaction.
  • Proficiency in Microsoft Office Suite: Experience with database management and other administrative software.
  • Ability to work independently and as part of a team: Proactive approach to problem-solving and ability to handle multiple tasks simultaneously.

About the Role:

This is a temporary position, approximately 12 weeks, with immediate availability required. If you are a highly organized and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.