Service Coordinator

3 weeks ago

Chessington, Greater London, United Kingdom FAFS Fire & Security Full time
Job Title: Service Administrator

We are seeking a highly organized and detail-oriented Service Administrator to join our team at FAFS Fire & Security. As a Service Administrator, you will play a vital role in coordinating and supporting the administrative functions of our service department.

Key Responsibilities:
  • Coordinate service appointments and ensure efficient service operations
  • Maintain accurate service records, including work orders, service reports, and customer details
  • Assist with invoicing customers and tracking service team performance
  • Provide general administrative support to the service team, including preparing reports and assisting with customer complaints
  • Ensure compliance with relevant health, safety, and quality standards
Requirements:
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office Suite and service management software
  • Ability to work independently and as part of a team
  • High attention to detail and strong problem-solving skills
Benefits:
  • Basic Salary – up to £23,000 per annum
  • Royal London Pension
  • Life Assurance 4x Salary
  • 25 Days Paid Holidays plus Bank Holidays
  • Paid Candidate Referral Scheme – up to £1,000 per referral
  • Mental Health & Well-being Scheme
  • Employee Recognition Scheme
  • Development and progression opportunities

At FAFS Fire & Security, we value diversity and inclusion in the workplace. We strive to create a culture where all employees feel valued and supported. If you are a motivated and organized individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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