Manager, CX EMEA HRBP
3 days ago
We are looking for an experienced HR Business Partner to join our CX EMEA team. This role will be responsible for driving all regional people-related agendas, including performance, engagement, communication, leadership, talent management, employee experience, employee relations, and HR processes.
This manager will have one direct report based in the Czech Republic.
Responsibilities:
- Driving talent strategy for local teams and business units aligned with global and region HR strategy
- Leading local HR processes (onboarding, organizational development, compensation, employee engagement and performance)
- Providing local HR expertise in employee relations matters and ensuring compliance to local labor regulations
- Supporting organizational changes including communications and transition plans
- Ensuring people data accuracy and leveraging data to create deep insights and facilitate business and people decisions
Requirements:
- 8+ years of experience as an HR professional and at least 5 years of experience as an HR Business Partner in the UK
- A solid understanding of the full HR cycle, particularly knowledge of performance management, talent management, development, reward and retention, employee relations, employee engagement, employment laws, mentoring and coaching, resource management and career planning
- Strong influencing and coaching skills and proven success in establishing credibility with leaders, while handling complex and difficult situations
- Experience in working effectively under pressure to drive multiple deliverables in short time constraints; resilient and flexible
- Demonstrated ability to drive initiatives throughout the organization and influence decision makers
What We Offer:
- Competitive salary: $120,000 - $150,000 per year, depending on experience
- NICE-FLEX hybrid model allowing maximum flexibility: 2 days working from the London office and 3 days of remote work each week
- Opportunities for professional growth and development
-
Senior Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom Warner Bros. Discovery Full timeJob Summary:We are seeking a seasoned Senior Customer Experience Manager to join our Global Customer Experience (CX) Strategy & Ops team in EMEA.About Us:Warner Bros. Discovery is a global leader in storytelling, bringing our characters to life and creating what's next. Our diverse teams of creatives, technologists, and innovators collaborate across the...
-
Regional CX Champion
1 day ago
London, Greater London, United Kingdom Fluence Energy Full timeAre you passionate about delivering exceptional customer experiences?Fluence Energy, a global market leader in intelligent energy storage and optimization software, is seeking an experienced Regional CX Champion to drive our CX strategy across the EMEA region.About the Job:This is a unique opportunity to work closely with cross-functional teams to develop...
-
EMEA Presales Project Manager
7 days ago
London, Greater London, United Kingdom VIVOTEK EMEA Full timeJob Title: EMEA Presales Project ManagerLocation: UK, Hybrid (short term work-from-home, mid-term hybrid)Estimated Salary: £65,000 - £85,000 per annumCompany OverviewVIVOTEK Inc. is a global leader in IP surveillance solutions, committed to providing intelligent security, control, and management solutions to end-users worldwide.Job ResponsibilitiesAs an...
-
UK EMEA Project Manager
7 days ago
London, Greater London, United Kingdom VIVOTEK EMEA Full timeWhat You'll DoYou will be responsible for successful implementation of our projects for CCTV market in EMEA region. Sometimes you will need only to help our distributors and system integrators with technical inquires. Often you will take over complex customization specifications (including hardware and software) and manage that all involved parties have the...
-
Enterprise CX Solutions Manager
3 weeks ago
London, Greater London, United Kingdom Zoom Full timeAbout the RoleAs an Enterprise CX Solutions Manager at Zoom, you will be responsible for managing the designing and deployment of Customer Experience (CX) solutions. Your primary focus will be on leading cross-functional teams to deliver impactful projects that enhance our customers' experience.
-
Regional Customer Experience Manager EMEA
4 weeks ago
London, Greater London, United Kingdom Fluence Energy Full timeFluence is a global leader in intelligent energy storage and optimization software for renewables and storage.We are transforming the way we power our world for a more sustainable future.The Regional Customer Experience Manager plays a critical role in driving Fluence's CX strategy across the EMEA region.This position reports to the Senior Marketing Manager...
-
Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom Colliers International EMEA Full timeJob Overview: Colliers International EMEA is seeking a highly skilled CX Team Lead to join our team in delivering exceptional customer experiences. This role involves leading a team of professionals in providing world-class service, ensuring seamless interactions with clients, and driving business growth through innovative solutions.**Key...
-
CX Transformation Lead
2 days ago
London, Greater London, United Kingdom DS Smith Full timeCX Transformation Role OverviewThis CX Project Manager role at DS Smith offers an exciting opportunity to drive key CX transformation workstreams, building a more customer-centric business and achieving greater customer satisfaction.The successful candidate will work closely with senior functional regional, local, and global leaders, as well as develop a...
-
CX Performance Manager
4 weeks ago
London, Greater London, United Kingdom DS Smith Full timeAbout the RoleWe are seeking a CX Performance Manager to lead our Customer Experience transformation journey. This role will be at the heart of shaping internal and external activities for our organisation and valued customers in the future.As a CX Performance Manager, you will lead the development and deployment of a Customer Experience performance...
-
EMEA EHS Operations Manager
4 weeks ago
London, Greater London, United Kingdom CBRE Enterprise EMEA Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management services. We are recruiting an EMEA IFM Lead based in London to oversee the delivery of all aspects of the facilities management scope of services.About the RoleThe IFM Lead for EMEA will be responsible for ensuring a consistent and...
-
HR Business Development Manager
3 days ago
London, Greater London, United Kingdom NICE Full timeAbout the RoleThe Manager, HRBP for CX EMEA will drive all regional people-related agendas, including performance, engagement, communication, leadership, talent management, employee experience, employee relations, and HR processes.This manager will have one direct report based in the Czech Republic.Key Responsibilities:Driving professional, comprehensive HR...
-
EMEA Security Solutions Expert
7 days ago
London, Greater London, United Kingdom VIVOTEK EMEA Full timeJob DescriptionWe are seeking a highly skilled EMEA Security Solutions Expert to join our VIVOTEK EMEA team. This role will be based in the UK and involve frequent travel throughout the EMEA region.The ideal candidate will have more than 3 years of experience in Presales/Field Application Engineer/Technical Support in Security Video Surveillance market, with...
-
Global CX Strategy Lead
4 weeks ago
London, Greater London, United Kingdom Warner Media, LLC. Full timeAbout the RoleWe are seeking a highly skilled Global CX Strategy Lead to join our team at Warner Bros. Discovery. This is a unique opportunity to lead the development and continuous evolution of global CX team and GTM support prep processes, working closely with cross-functional teams to ensure successful delivery of product, programming, and promotional...
-
Integrated Facilities Manager
4 weeks ago
London, Greater London, United Kingdom CBRE Enterprise EMEA Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management services. We are currently seeking an experienced Integrated Facilities Manager to join our global account team based in London.This role involves managing multiple aspects of building operations and maintenance for various facilities,...
-
EMEA Surveillance Solutions Specialist
3 weeks ago
London, Greater London, United Kingdom VIVOTEK EMEA Full timeVIVOTEK EMEA is looking for a talented Presales Engineer/Project Manager to lead our surveillance solutions initiatives in the EMEA region. As a key contributor to our team, you will oversee the successful execution of complex projects, manage technical difficulties, and ensure customer satisfaction.You will be responsible for handling presales & post-sales...
-
Lead Biostatistics Expert
2 days ago
London, Greater London, United Kingdom Cytel - EMEA Full timeLead Biostatistics Expert - EMEAWe are looking for a highly skilled Lead Biostatistics Expert - EMEA to join our team at Cytel - EMEA. In this role, you will be responsible for providing statistical and development support and influence for the associated client's trials. You will work closely with our pharmaceutical clients to develop and implement clinical...
-
Digital Commerce CX Strategy Lead
1 day ago
London, Greater London, United Kingdom ManpowerGroup Full timeJob Title: Digital Commerce CX Performance LeadLocation: LondonEstimated Salary: £60,000 - £80,000 per annum (dependent on experience)About the RoleThe Digital Commerce CX Performance Lead will drive continuous improvement in online Consumer Experience for our global eCommerce business. This role focuses on generating insights, monitoring performance...
-
Global Customer Experience Operations Manager
4 weeks ago
London, Greater London, United Kingdom Warner Media, LLC. Full timeAbout the RoleWarner Bros. Discovery is seeking an experienced Customer Experience Operations Manager to join its Global Customer Experience (CX) Strategy & Ops team in a key leadership role.This individual will be a core contributor within the EMEA CX Ops team, collaborating cross-functionally and across all levels to ensure our support operations align...
-
Technical Sales Specialist in EMEA Region
7 days ago
London, Greater London, United Kingdom VIVOTEK EMEA Full timeJob OverviewThe ideal candidate will be responsible for implementing our projects in the CCTV market in the EMEA region. This involves collaborating with our distributors and system integrators to ensure successful project implementation. The role requires strong technical expertise and excellent communication skills to manage complex customization...
-
EMEA Risk Management Expert
4 weeks ago
London, Greater London, United Kingdom MUFG Securities EMEA plc Full timeMUFG Securities EMEA plc is committed to embracing diversity and building an inclusive culture. We're looking for a skilled Risk Management professional to join our team in the EMEA region. As a Risk Management Expert, you will play a key role in identifying and mitigating risks associated with our operations.Job SummaryWe are seeking a highly motivated and...