Manager, CX EMEA HRBP

3 days ago


London, Greater London, United Kingdom NICE Full time
About the Job

We are looking for an experienced HR Business Partner to join our CX EMEA team. This role will be responsible for driving all regional people-related agendas, including performance, engagement, communication, leadership, talent management, employee experience, employee relations, and HR processes.

This manager will have one direct report based in the Czech Republic.

Responsibilities:

  • Driving talent strategy for local teams and business units aligned with global and region HR strategy
  • Leading local HR processes (onboarding, organizational development, compensation, employee engagement and performance)
  • Providing local HR expertise in employee relations matters and ensuring compliance to local labor regulations
  • Supporting organizational changes including communications and transition plans
  • Ensuring people data accuracy and leveraging data to create deep insights and facilitate business and people decisions

Requirements:

  • 8+ years of experience as an HR professional and at least 5 years of experience as an HR Business Partner in the UK
  • A solid understanding of the full HR cycle, particularly knowledge of performance management, talent management, development, reward and retention, employee relations, employee engagement, employment laws, mentoring and coaching, resource management and career planning
  • Strong influencing and coaching skills and proven success in establishing credibility with leaders, while handling complex and difficult situations
  • Experience in working effectively under pressure to drive multiple deliverables in short time constraints; resilient and flexible
  • Demonstrated ability to drive initiatives throughout the organization and influence decision makers

What We Offer:

  • Competitive salary: $120,000 - $150,000 per year, depending on experience
  • NICE-FLEX hybrid model allowing maximum flexibility: 2 days working from the London office and 3 days of remote work each week
  • Opportunities for professional growth and development


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