CX Performance Manager

About the RoleDS Smith is embarking on a Customer Experience transformation journey, and we require a CX Performance Manager to be at the heart of shaping internal and external activities. This role will work closely with local and global stakeholders to embed a customer insights-driven continuous improvement cycle along the entire customer journey and...

About SQLISQLI UK & MESQLI UK & ME is a leading digital commerce and services company that specializes in providing exceptional digital experiences to businesses across the United Kingdom and the Middle East.The JobWe are seeking a seasoned CX professional to lead and manage our CX-focused client projects and accounts.Key Responsibilities:Client Relationship...

About the RoleCreative CX is a specialist Experimentation Consultancy helping businesses to optimise, personalise and innovate across the entire customer experience. We're looking for a Senior Strategy Consultant to join our team and drive significant improvements and actionable learnings for our clients.Key ResponsibilitiesLead and manage experimentation...

About the RoleAs an Enterprise CX Solutions Manager at Zoom, you will be responsible for managing the designing and deployment of Customer Experience (CX) solutions. Your primary focus will be on leading cross-functional teams to deliver impactful projects that enhance our customers' experience.

About the RoleWe are seeking a highly skilled Global CX Strategy Lead to join our team at Warner Bros. Discovery. This is a unique opportunity to lead the development and continuous evolution of global CX team and GTM support prep processes, working closely with cross-functional teams to ensure successful delivery of product, programming, and promotional...

Product Manager - Delivery CXAmazon is seeking a Product Manager to amplify the convenience factor of speed in India's business by reimagining the future of delivery. You will work closely with design, engineering, and WW partner teams in an agile environment to launch products and scale them to tens of millions of customers.You will work with marketing,...

We are a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. Headquartered in London and a member of the FTSE 100, we operate in 34 countries employing around 30,000 people.CX Project Manager OpportunityAs a CX Project Manager at DS Smith, you will drive the delivery of key CX...

About the RoleWe are seeking an experienced HR Business Partner to join our EMEA CX team. As a key member of our HR team, you will be responsible for driving all regional people-related agendas, including performance, engagement, communication, leadership, and talent management.You will work closely with globally spread divisional HRBPs, supporting local...

About the RoleZoom is seeking a skilled Technical Project Manager to join our Professional Services Organization. The successful candidate will be responsible for managing the designing and deployment of CX solutions, utilizing their expertise in Voice/Video and Contact Center best practices, processes, and procedures.About the TeamThe Professional Services...

About the RoleAt Amazon UK Services Ltd., we're committed to delivering exceptional customer experiences. As a Process Improvement Manager in our EU ATS CX team, you'll play a key role in enhancing the quality and efficiency of our logistics operations.Key ResponsibilitiesReview daily process defect data, identify root causes, and develop action plans to...

About SQLI UK & MEWe are a leading digital commerce and services company that specializes in providing exceptional digital experiences to businesses across the United Kingdom and the Middle East.The Role: Senior Customer Experience ManagerWe are seeking an experienced and results-driven Senior Customer Experience Manager with expertise in Customer Experience...

About the RoleWe are seeking a talented Business Development Manager to join our Vodafone UK Consumer team. In this role, you will be responsible for developing and managing mobile CX governance to ensure a step change in CX performance.Your Key ResponsibilitiesReporting on programme progress and managing mobile CX governanceAbility to distill a range of...

Senior Performance Optimization SpecialistWe are seeking a highly skilled Senior Performance Optimization Specialist to join our team at AJ Bell Management Limited. As a key member of our digital team, you will be responsible for driving business growth through data-driven decision making and conversion rate optimization strategies.Key...

About the RoleWe are seeking a Senior Product Manager to join our EU Stores CX Detail Page team, driving innovation and delivering customer-centric solutions. This is a unique opportunity to shape the future of product evaluation and discovery on Amazon.About YouAs a Senior Product Manager, you will be responsible for owning end-to-end product delivery,...

As a Senior Content Strategy Manager, you will play a pivotal role in shaping and delivering exceptional content experiences for our clients. You will lead content strategy and creation to inform, entertain, inspire, and engage our global clients' customers.About the RoleThis is an exciting opportunity for an experienced Senior Content Lead to join our...

About Warner Bros. DiscoveryWarner Bros. Discovery is a world-renowned media company, bringing to life iconic characters and beloved brands through its vast portfolio of content.Job Title: Global Customer Experience DirectorKey Responsibilities:Lead the development and evolution of global customer experience (CX) team processes, including launch readiness...

We are DemandScience, a global company innovating in data and intelligence for our customers. Our mission is to provide predictive global B2B data.Job Description:This role contributes to the Company Mission by executing CX strategies to support team performance and development. The Team Leader Customer Experience manages and retains a portfolio of accounts...

Business Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...

Business Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...

About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...