Experience Host Extraordinaire

2 days ago


Penrith, Cumbria, United Kingdom North Lakes Hotel & Spa Full time

At North Lakes Hotel & Spa, we're seeking a highly skilled and charismatic Experience Host to join our team. As an Experience Host, you'll be responsible for delivering exceptional customer service and ensuring that every guest feels welcome and valued.

Our ideal candidate will have previous experience in the hospitality industry, with a strong track record of providing outstanding service and exceeding customer expectations. You'll be confident, friendly, and able to work well under pressure, often at busy times.

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including:

  • A fun and supportive work environment
  • Ongoing training and development opportunities
  • Tips paid monthly
  • 28 days annual leave (rising to 33 days after 5 years)
  • Free meal whilst on duty
  • Discounted accommodation, food and drink in our beautiful properties across the country
  • Free use of our brilliant gym on site and discounted spa treatments
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Free car parking
  • Pension & Life assurance
  • Long service awards including free meals and free stays with your friends or family

In return for your hard work and dedication, we offer a rewarding role with scope for career progression and a comprehensive benefits package. If you're passionate about delivering exceptional customer service and want to be part of a dynamic team, we'd love to hear from you.


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