Front of House Supervisor
6 months ago
Responsibilities:
- Oversee and manage all aspects of the restaurant operations
- Ensure high-quality customer service and guest satisfaction
- Train, supervise, and motivate staff members to deliver exceptional service
- Monitor food preparation, presentation, and quality standards
- Maintain inventory levels and order supplies as needed
- Ensure compliance with food safety regulations and health standards
- Handle customer complaints and resolve issues in a timely manner
**Requirements**:
- Previous experience in hospitality
- Strong knowledge of food preparation techniques and kitchen operations
- Excellent leadership and team management skills
- Ability to handle multiple tasks and prioritize responsibilities effectively
- Knowledge of food safety regulations and health standards
- Strong communication and interpersonal skil
- Proficient in computer systems and restaurant software (booking system)
Note: Bartending or cooking experience is a plus.
Hours available (rough guide)
Monday 3:30-10pm
Tuesday 3:30-10pm
Thursday 3:30pm-10pm
Friday 3:30pm-11pm
Saturday 3:30pm-12am can be alternate weeks we host live music events twice a month finish times 1am
sunday 3:30pm-10pm
**Job Types**: Full-time, Part-time
**Salary**: £12.00 per hour
Expected hours: 16 - 30 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Store discount
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Tips
**Experience**:
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Management: 1 year (preferred)
- Supervising experience: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Penrith (required)
Work Location: In person
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