Coffee Shop Assistant/receptionist

7 months ago


Penrith, United Kingdom Woggle Goggle Ltd Full time

**Job Overview**:
Our bustling swimming pool and activity centre is not just a hub for swimming, health and fitness but also a welcoming space where every visit is a warm and friendly experience.

We are seeking a reliable, hard working and organised Coffee Shop Assistant/Receptionist to join our friendly team.

**The Role**:
As a pivotal member of our team, you will be a a warm host at our reception and a passionate barista in our coffee shop. Your responsibility will be varied, engaging with customers, handling queries, serving up delicious hot drinks and snacks, and ensuring the smooth operation of our main reception area.

**Key Responsibilities**:

- Welcome visitors with a smile, provide information about our facilities and services, and handle customer queries with confidence and care.
- Operate the coffee shop with enthusiasm, preparing and serving a range of hot and cold beverages and snacks to the highest standards.
- Perform general reception duties, including swimming lesson registers, processing payments, and managing access to the various areas of the swimming pool.
- Maintain cleanliness and hygiene standards in the coffee shop reception and changing areas.
- Utilize computer systems for lesson registers, membership enquiries and bookings, cash handling, and general administration - Full training will be provided.
- Promote our activities, events, and membership benefits.
- Assist with inventory management, including receiving and stocking merchandise

**About You**:

- Outgoing, confident, and possess excellent communication skills.
- Organised and able to juggle multiple tasks smoothly.
- Previous experience in a cafe or barista role is prefered but not essential.
- Experience using computers and eager to learn new systems.
- A team player who enjoys interacting with people and creating a positive environment.

**Qualifications/Skills Required**
- Previous experience in a similar role is preferred but not required.
- Food safety knowledge/certification is a plus.
- Strong IT skills and experience of using computers essential.
- Strong time management skills to prioritise tasks effectively.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills to interact with customers and team members.

**Please note -**The ability to work flexible hours, including weekday evenings, weekends, and holidays, is required.

**What We Offer**:

- A vibrant and supportive workplace where no two days are the same.
- The opportunity to be part of a community-focused organisation.
- Competitive wage and lots of employee benefits.

**Job Types**: Part-time, Permanent

**Salary**: £9.50-£11.50 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Weekend availability

Work Location: In person


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