HR Administrator

2 days ago


Lutterworth, Leicestershire, United Kingdom Nationwide Platforms Full time
HR Administrator Job Description

We are seeking a highly organized and detail-focused HR Administrator to join our HR team at Nationwide Platforms. As an HR Administrator, you will play a crucial role in supporting the day-to-day administration of HR and Payroll within our UK HR Shared Service Centre.

Key Responsibilities:
  • Provide exceptional customer service to internal and external customers via telephone and email.
  • Process status changes to workforce or employee details in our HR System and other data files, flagging inconsistencies and omissions.
  • Produce, collate, and issue necessary changes to terms and conditions to employees.
  • Chase up sick notes, self-certificates, and return-to-work interviews, and raise any long-term sickness absence to the relevant HR Business Partner.
  • Update the administration tracker on a daily basis for all relevant activity, ensuring accurate tracking and service levels are maintained.
  • Prepare the starters, changes, and leavers list on a weekly basis and distribute to the relevant service departments.
  • Ensure P-Files are compliant and up-to-date via the new starter checklist, highlighting any gaps to the relevant manager.
  • Provide assistance in the maintenance and administration of benefits.
  • Produce and format starters, leavers, and changes reports to be sent to our outsourced Payroll provider.
  • Assist in the coordination and production of the monthly payroll.
  • Collate overtime payments to be sent to the outsourced Payroll provider within the agreed timescale.
  • Ensure exit interviews are completed.
  • Participate in the annual salary review, including communication, mail merge, data collection, and system updates.
  • Maintain and implement HR System changes and enhancements.
  • Contribute to defining and implementing processes and procedures that add value to transactional activities.
  • Daily filing of paperwork to ensure no filing is outstanding at any time.
Requirements:
  • Strong customer service skills with the proven ability to assist internal or external customers via telephone or face-to-face.
  • Ability to plan and manage own workload in a reactive environment while maintaining a high level of focus.
  • Previous experience of an internal customer culture and service orientation.
  • Detail-conscious, numerate, and literate, with the ability to maintain accuracy when collating variable streams of information.
  • Comfortable with MS Office packages, particularly good working knowledge of Excel.
  • Experience of enhancing or improving base processes.
  • Team-oriented and proactive in supporting other team members in peak times.
  • Previous experience and understanding of administration and transactional activities in either a HR or Payroll environment would be desirable.
What We Offer:
  • Monday to Friday, 37.5 hours per week.
  • Competitive salary.
  • Contributory pension scheme.
  • Health cash back scheme.
  • 25 days holiday plus bank holidays.
  • Life assurance at x2 contractual salary.
  • Free onsite parking and tea and coffee.

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