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Patient Relations Support Specialist
1 month ago
About the Role
We are seeking an experienced Administrative Liaison Officer to join our team at Herefordshire and Worcestershire Health and Care NHS Trust. The successful candidate will be working within a team to support people to raise and resolve their concerns.
Main Duties
The successful candidate will be a first point of contact for people raising concerns to ensure that they are raised within our team. These can be via telephone, email or in writing. The successful postholder must be an excellent communicator and be able to multi task.
About Us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
What We Offer
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
Benefits
27 days leave plus bank holidays, increasing up to 33 days with long service, generous NHS pension and enhanced pay when you work unsocial hours, flexible and agile working opportunities, great maternity, paternity, and adoption support, wide range of staff networks, health service discounts and online benefits, health and wellbeing opportunities.
