Patient Care Specialist
2 weeks ago
**Job Title:** Patient Advisor
**About the Role:**
We are seeking a skilled Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for our patients.
**Key Responsibilities:**
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients' eyes using state-of-the-art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
**What We Offer:**
- An industry-leading salary plus excellent bonus potential
- State-of-the-art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
**If You're Our Ideal Candidate:**
- You have a passion for providing world-class customer service
- You possess strong organisational skills
- You can communicate clearly and articulately with a diverse range of people
- You are motivated and driven to succeed
**About Us:**
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes, and continued investment in our people and technology. We are committed to a culture of care, trust, and integrity, and we believe that our Patient Advisors play a vital role in achieving this goal.
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