Service Operations Manager

15 hours ago


Lewes, East Sussex, United Kingdom CV-Library Full time
Job Title: Service Operations Manager

We are seeking a highly skilled Service Operations Manager to join our team at the Shorterm Group. Reporting directly to the Branch and Sales Manager, you will be responsible for the efficient running of the Service office, covering Agricultural and both professional and domestic Horticultural machinery repairs. This role requires exceptional organizational and management skills, with the ability to multitask efficiently and maintain effective and accurate communications between management, customers, and technicians.

This is an excellent opportunity for a proactive and methodical individual who can remain calm under pressure and effectively manage customer expectations without over committing. The successful candidate will have a strong background in profit/loss management and reporting, with experience in managing staff and leading teams.

In return for your hard work and dedication, we offer a competitive salary of £45,000 per annum, depending on experience, as well as a range of benefits including 32 days annual leave, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores, and Death in Service Cover (2 x salary).

This permanent, full-time role offers a unique blend of challenge and reward, with the opportunity to work in a dynamic and fast-paced environment.

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