Leisure Operations Manager
3 weeks ago
Wave Leisure Trust Limited is seeking an exceptional individual to lead its leisure centre team, delivering exceptional customer care and service.
Salary: £38,000 - £45,000 per annum.
Job Description:
Key Responsibilities- Staffing and Staff Management: Supervise and manage a team of staff to ensure high levels of customer satisfaction and service delivery.
- Programming: Develop and implement programming to meet customer needs and drive business growth.
- Performance: Monitor and improve performance to meet targets and exceed customer expectations.
- Essential: A passion for providing exceptional customer service, driven and enthusiastic approach, pro-active attitude, and team player skills.
- Able to supervise staff, leading teams to deliver high results, meet targets, and respond to changing priorities.
- Previous experience of work in a customer-focused service delivery environment, cash handling/reconciliation, and financial systems experience.
- National Pool Lifeguard Qualification (NPLQ), Current First Aid Certificate, and Coaching qualification in one or more sports.
- Ongoing training and development opportunities.
- A supportive and collaborative team environment.
- The chance to make a real difference in the lives of customers.
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Pool Safety Supervisor
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