Customer Experience Director

7 hours ago


Lewes, East Sussex, United Kingdom Wave Leisure Trust Limited Full time

We are seeking a highly skilled and motivated Customer Experience Director to join our team at Wave Leisure Trust Limited.

Salary: £42,000 - £50,000 per annum.

Job Description:

Company Overview

Wave Leisure Trust Limited is a dynamic and forward-thinking organisation dedicated to delivering exceptional customer experiences.

Job Description
  • Lead a team to deliver exceptional customer care and service at a leisure centre.
  • Manage staff, programming, and performance to make Wave the preferred leisure destination.
Required Skills and Qualifications
  • Essential: Driven and Enthusiastic, Passion for providing exceptional service, Pro-active, Team Player, and National Pool Lifeguard Qualification (NPLQ).
  • Desirable: Leadership and coaching experience, Experience of recruiting, training, and developing staff, Familiarity with Microsoft Office applications, Flexibility to adapt to changing demands.
Benefits
  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.

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