Food Industry Administrator
2 days ago
Valeo Foods Group is a leading food manufacturer with a rich heritage and a commitment to excellence. We're seeking a highly motivated and organized individual to join our team as a Customer Service Administrator.
Job SummaryThis role involves supporting our Customer Service Department by managing essential administrative tasks, ensuring that customer accounts are handled with care and accuracy. You will be responsible for maintaining product databases, processing customer orders, and providing timely communication to ensure customer satisfaction.
Key Responsibilities- Maintain and update the product database for our commercial team, ensuring all customer requirements are accurately reflected.
- Ensure customer orders are processed efficiently from start to finish, including receipt, stock availability checks, and invoicing.
- Respond to customer inquiries, manage claims for discrepancies, and provide timely communication to ensure customer satisfaction.
- Regularly update sales forecasts in SAP, track stock levels for all branded SKUs, and prepare necessary documentation for customer meetings.
- A high degree of accuracy in data management and reporting is essential.
- Proficiency in Excel, Word, and PowerPoint; experience with SAP/IFS systems is a plus.
- A genuine interest in the food industry and a commitment to maintaining the quality that Matthew Walker is known for.
We offer a salary of £27,500 per annum, plus a range of benefits, including life insurance, cycle-to-work scheme, and more.
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