Residential Portfolio Coordinator

6 days ago


Eastbourne, East Sussex, United Kingdom Charles Cox Property Group Full time

About Charles Cox Property Group

We are a dynamic property management company based in East Sussex, committed to delivering exceptional service to our clients.

As a leading provider of estate management services, we strive to maintain the highest standards of professionalism, integrity, and customer satisfaction.

Job Description

The successful candidate will be responsible for managing the day-to-day activities of our residential portfolio, ensuring seamless management and addressing any queries that may arise.

Key responsibilities include:

  • Becoming the primary point of contact for freeholders, leaseholders, contractors, and landlords, building and nurturing strong relationships.
  • Effective administration, ensuring all tasks and record-keeping are up-to-date and efficient.
  • Oversight of insurance matters and claim management.
  • Close collaboration with the Compliance Team to ensure compliance with health and safety regulations.
  • Providing exceptional customer service, striving to meet and exceed service level agreement targets.
  • Developing a good understanding of mechanical, technical, and general building issues.
  • Attendance at meetings and provision of minutes.
  • Maintenance of compliance with company and TPI regulations.
  • Timely resolution of maintenance issues and effective management of reactive works.
  • Contract management and service agreements oversight.
  • Regular portfolio inspections.
  • Regular reporting to the Line Manager.

Financial Responsibilities

The successful candidate will prepare and manage budgets for each block, monitoring expenditure versus budget.

What We Offer

  • Company events
  • Company pension
  • Work from home options

Working Arrangements

  • Day shift
  • Monday to Friday
  • No weekends

Salary Range

£32,000 - £48,000 per annum, depending on experience.



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