Estate Management Specialist
5 days ago
About Us
Charles Cox Property Group is a rapidly growing property management company based in East Sussex, delivering excellent service to clients and ensuring properties are well-maintained and managed to perfection.
We seek an Estate Management Specialist and Senior Estate Management Specialist to join our team, supporting the Block Management, Admin and Accounts Team in achieving our goals.
About the Role
The ideal candidate will share our passion for excellence and have experience in estate management. Key responsibilities include:
- Managing the day-to-day activities of the portfolio, ensuring seamless management and addressing queries.
- Becoming the point of contact for freeholders, leaseholders, contractors, and landlords, building and nurturing relationships.
- Ensuring administrative tasks and record-keeping are up-to-date and efficient.
- Overseeing insurance matters and managing claims.
- Working closely with the Compliance Team to ensure compliance with health and safety regulations.
- Providing exceptional customer service, striving to meet and exceed service level agreement targets.
- Developing a good understanding of mechanical, technical, and general building issues.
- Attending meetings and providing minutes.
- Staying compliant with company and TPI regulations.
- Effectively managing reactive works and resolving maintenance issues in a timely manner.
- Oversight of contract management and service agreements.
- Conducting regular inspections on the residential portfolio.
- Regular reporting to the Line Manager.
Financial Responsibilities
The successful candidate will be responsible for preparing and managing budgets for each block, monitoring expenditure versus budget.
We can support you through TPI qualification to enhance your professional development, knowledge, and understanding of the key requirements of estate management.
This role comes with the option of 2 days working from home after an initial period.
What We Offer
- Company events
- Company pension
- Work from home
Working Arrangements
- Day shift
- Monday to Friday
- No weekends
Salary Range
£30,000 - £45,000 per annum, depending on experience.
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