Complaints and Relations Lead

We're looking for a Patient Relations Manager to join our team at University Hospitals Birmingham NHS Foundation Trust.Job DescriptionAs the Patient Relations Manager, you will be responsible for leading a dedicated Complaints team, ensuring all cases are managed efficiently and in line with Trust policies and national regulations.Lead and support your team,...

We are seeking a skilled and compassionate professional to join our Patient Relations team at University Hospitals Birmingham NHS Foundation Trust. As part of a department that combines the Complaints service and PALS (Patient Advice and Liaison Service), this is an opportunity to work at the heart of patient experience, ensuring that the voices of patients,...

Main DutiesLead a dedicated Complaints team, ensuring all cases are managed efficiently and in line with Trust policies and national regulations.Oversee the triaging, allocation, and resolution of complaints within allocated Clinical Delivery Groups (CDGs), providing quality assurance and ensuring compliance with key performance indicators (KPIs).

Peritus public relations is seeking a Client Relations Director to join our team in Birmingham, AL. As a key member of our Impact Pillar, you will be responsible for overseeing client relationships, driving strategic communications, and managing account teams to deliver results.About the RoleThis high-impact position requires a proven ability to lead teams...

University Hospitals Birmingham NHS Foundation Trust is a leading healthcare provider in the UK, recognised for its commitment to delivering high-quality patient care. As a Patient Relations Manager, you will play a critical role in shaping the patient experience, ensuring that every individual receives respectful and compassionate treatment.This is an...

As a Complaints Resolution Specialist with Red Snapper Recruitment Limited, you will be working in Central Birmingham on a 4-month contract with possible extension.About the RoleThe role involves working Monday to Friday and requires applicants to undergo national security checks. Compensation includes £16.22 per hour PAYE and £18.41 per hour Umbrella.Main...

As a Financial Services Team Lead at Peritus public relations in Birmingham, AL, you will oversee client relationships, drive strategic communications, and manage account teams to deliver results. This role is crucial for ensuring client satisfaction, providing leadership within the agency's Impact Pillar, and fostering a high-performance culture.About the...

About the RoleThe ideal candidate will be a compassionate, confident, and organised professional with:Educated to Degree level or substantial experience at a comparable level.To have an in-depth understanding of the complaints regulations and the Trust's Patient Relations policy and procedures.Experience of collating, analysing and reporting complex data.

Police Complaints LawyerGemini Recruitment is working with a leading law firm to recruit a talented Solicitor or Legal Executive with 2+ years PQE in Civil Liberties work. The ideal candidate will have experience working on publicly funded cases (CW1/Legal Help and Licensed/Certificated Work) and working with CCMS. You will also have strong research,...

K.A.G. Recruitment Consultancy Ltd is proud to offer this opportunity to join our client as an Employee Relations Lead. You will be a cornerstone of the central functions team, offering strategic support to the wider business. This role combines ER case management with hands-on problem-solving, allowing you to make a significant impact across the company.Job...

We are currently seeking an HR Advisor - Employee Relations to join our team in South Birmingham.Salary: £28,000 - £32,000 per annumAs an HR Advisor - Employee Relations, you will play a key role in supporting the resolution of employee disputes and providing advice on employment law.Key responsibilities include:Investigating and resolving employee...

About the RoleWe are seeking a skilled Customer Relations Specialist to join our team at Zeal Recruitment. As a key member of our organization, you will be responsible for providing exceptional support to our clients in Coventry and Birmingham.The successful candidate will have experience working in a similar role within social housing, with a proven ability...

Employee Relations Manager RoleWe are seeking an experienced Employee Relations Manager to lead our Employee Relations efforts. The successful candidate will develop and implement compliant ER processes and policies.">ResponsibilitiesDesign, develop, and embed new ER processes and policies.Analyse Employee Relations data and trends to anticipate potential...

About Us:Sinclair is a leading organization in the Medical Devices industry, and we are committed to delivering high-quality products and services. We are seeking a talented individual to join our team as a Quality Assurance Manager.Job Summary:The successful candidate will have responsibility for supervising and supporting the Vigilance Team in complaint...

Key Responsibilities:The Private Healthcare Relations Lead will play a critical role in maintaining strong relationships with our client's care home teams and stakeholders.You will be responsible for developing and implementing marketing plans that meet or exceed targets, including attending care homes, delivering training sessions, and identifying...

We are seeking an Account Management Specialist to join our team at Peritus public relations in Birmingham, AL. As a key member of our Impact Pillar, you will be responsible for overseeing client relationships, driving strategic communications, and managing account teams to deliver results.About the RoleThis high-impact position requires a proven ability to...

About the Role:Picture yourself starting each day knowing you play a crucial role in steering the Employee Relations landscape of one of the UK's leading Agri-food companies.Your Impact:ER Process Development: Develop compliant and simplified employee relations processes, guidelines & templates alongside the team to support management self-serve in resolving...

Are you a talented HR professional looking for a new challenge?Infinite Talent is seeking an experienced HR Advisor to join our team. This role offers the opportunity to work in a fast-paced and dynamic environment, collaborating with internal clients across the business and at all levels of seniority.Responsibilities:Provide HR support to the business and...

We are seeking a compassionate, confident, and organised professional to lead our Patient Relations team at University Hospitals Birmingham NHS Foundation Trust. As part of a department that combines the Complaints service and PALS (Patient Advice and Liaison Service), this is an opportunity to work at the heart of patient experience, ensuring that the...

Join our team at University Hospitals Birmingham NHS Foundation Trust as a Patient Relations Manager.Key ResponsibilitiesAs the Patient Relations Manager, you will be responsible for leading a dedicated Complaints team, ensuring all cases are managed efficiently and in line with Trust policies and national regulations.Lead and support your team, managing...