Hotel Contract Manager

1 month ago


London, Greater London, United Kingdom Miki Travel Limited Full time
Hotel Contract Manager

Miki Travel Limited is seeking a skilled Hotel Contract Manager to join our UK team. As a key member of our operations team, you will be responsible for developing, negotiating, and overseeing contracts with hotels and accommodation partners to ensure seamless alignment with client requirements.

Main Responsibilities
  • Develop and negotiate contracts with hotels and accommodation partners to ensure competitive rates and conditions.
  • Act as the primary point of contact for our supplier base, maintaining professional relationships and resolving any issues that may arise.
  • Negotiate special offers, exclusive deals, and overrides with hotels throughout the year.
  • Ensure all hotels are re-contracted with specific deadlines and address any standard/service level issues with suppliers.
  • Investigate and resolve internal issues with operation/account colleagues.
  • Liaise with the coordination and data management teams to communicate inventory and pricing changes, as well as ensuring hotel information is accurate.
  • Set sales strategy for contracted portfolio and highlight high demand events.
  • Conduct business trips to improve relations with suppliers and negotiate best-in-market rates in line with business requirements.
  • Identify new products in line with room nights and sales requirements.
  • Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients.
  • Keep abreast of internal changes to systems and processes to contract more efficiently and effectively.
  • Enhance market knowledge through participation in trade events and media publications.
Requirements
  • 2-5 years' experience working as a Hotel Contract Manager in Europe.
  • Knowledge of static and dynamic rate models.
  • Proficiency in written and verbal English.


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