Enterprise Client Advocate
6 days ago
We're looking for a talented Customer Success Storyteller to join our team at UNIT4 NV. As a key member of our customer success organization, you will be responsible for crafting compelling narratives that highlight the value and impact of our products and services.
Key Responsibilities:
- Develop and deliver engaging presentations, case studies, and testimonials that showcase client successes.
- Collaborate with cross-functional teams to identify and capitalize on opportunities for growth and expansion.
- Analyze client data and feedback to identify trends and insights that inform sales and marketing strategies.
- Build and maintain relationships with key stakeholders, including clients, partners, and internal teams.
- Stay up-to-date with industry trends and developments, applying this knowledge to drive business growth and improve customer outcomes.
Requirements:
- Minimum 3 years of experience in a customer-facing role, preferably in software or SaaS.
- Proven track record of driving revenue growth and increasing customer satisfaction.
- Excellent communication, interpersonal, and presentation skills.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks and projects.
- Familiarity with CRM systems and data analysis tools.
What We Offer:
- A competitive salary range of $110,000 - $160,000 per annum.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A collaborative and dynamic work environment with a passionate team of professionals.
- The chance to work on exciting projects and contribute to the company's continued growth and success.
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