Customer Service Representative

6 days ago


Banbury, Oxfordshire, United Kingdom Pertemps Banbury Full time
About the Role

Pertemps Banbury is seeking a highly skilled Customer Service Advisor to join our dynamic team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring the smooth processing of customer orders.

Key Responsibilities
  • Order Processing: Ensure accuracy and efficiency in handling customer orders, maintaining meticulous records and ensuring all customer interactions are documented accurately.
  • Customer Communication: Engage with customers via phone and email, providing top-notch support and resolving inquiries promptly.
  • Attention to Detail: Maintain a keen eye for detail to ensure order accuracy and meet the high standards of our client.
Requirements
  • Excellent Communication Skills: Strong verbal and written communication abilities are essential for this role.
  • Attention to Detail: A keen eye for detail is required to ensure order accuracy and meet the high standards of our client.
  • Customer Service Experience: Previous experience in a customer service role is preferred, but not essential.


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