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Sales and Customer Service Representative

2 months ago


Banbury, Oxfordshire, United Kingdom British Telecom Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Provide outstanding customer service and support to customers in a fast-paced retail environment
  • Meet and exceed sales targets through effective sales techniques and product knowledge
  • Work collaboratively with colleagues to achieve team sales goals and objectives
  • Develop and maintain a thorough understanding of our products and services to effectively communicate their value to customers
  • Stay up-to-date with industry trends and competitor activity to ensure our customers receive the best possible service
What We Offer
  • A competitive hourly rate of £12.34 plus 20% on target commission
  • Online GP access for you and your immediate family, fully funded by us
  • Market-leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family
Why Join Us?

We're a company that's passionate about developing our people and giving them the tools they need to succeed. We believe in creating a positive and inclusive work environment that allows our employees to thrive. If you're a motivated and customer-focused individual who is looking for a new challenge, we'd love to hear from you.