Customer Service Representative
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
- Efficiently manage stock deliveries, ensuring that products are accurately received and stored.
- Proactively maintain a clean and organized store environment, adhering to health and safety standards.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Participate in visual merchandising and product presentation to create an engaging shopping experience.
Requirements
- Previous experience in a retail or customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work flexibly, including evenings and weekends.
- Positive attitude and willingness to learn and adapt to new situations.
- Basic math skills and accuracy when handling cash and operating a point-of-sale system.
What We Offer
- A competitive hourly rate, with opportunities for overtime and bonuses.
- A comprehensive benefits package, including health insurance and pension scheme.
- Opportunities for career development and advancement within the company.
- A dynamic and supportive work environment, with regular team-building activities and social events.
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