Customer Service Lead

2 weeks ago


Chelmsford, Essex, United Kingdom CLAIRE'S Full time

**About the Position:**

We are seeking a highly skilled and enthusiastic individual to fill the role of a 3rd Keyholder at Claire's. This is an excellent opportunity for someone who is passionate about providing exceptional customer service and working in a fast-paced retail environment.

Key Responsibilities:**

  • Delivering sales through excellent customer service and creating a fun shopping experience for our customers.
  • Demonstrating Claire's products and assisting with customer queries using product knowledge.
  • Processing deliveries, visual merchandising, stock takes, markdowns, and promotions.
  • Performing ear piercing duties after receiving full training.
  • Maintaining a presentable and inviting store environment.

Requirements:*

  • Some high school education.
  • Minimum 1 year of retail experience.
  • Excellent communication, organizational, and computer skills.
  • Strong customer service focus and basic math skills.
  • Ability to stand during shifts, lift up to 25 lbs regularly, and operate a POS system.

Salary Estimate: $35,000 - $45,000 per annum (dependent on location and experience)



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