Aftersales Customer Service Coordinator
15 hours ago
Overview: Adore Recruitment is seeking a highly skilled Aftersales Customer Service Coordinator to join their team. This role involves improving customer service capabilities for the service and operations team, with a focus on responding to customer enquiries and managing queries.
Responsibilities:
- Responding to customer phone calls, emails, and web queries
- Managing and resolving all queries on the service log
- Collaborating with a supervisor and Customer Service Manager to achieve team goals
Salary and Benefits: £24,500 - £25,350 per annum, plus a quarterly bonus. Free onsite parking is available.
Requirements: To be successful in this role, you will need experience in telephone helpdesk, logistics advisor, call centre helpdesk or similar. Being a car driver is also essential due to the rural location of the company's newly renovated offices between Wickford and Chelmsford.
About Us: Adore Recruitment is a leading recruitment agency with eight depots across the country. Our team is dedicated to providing excellent service to our clients and candidates.
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