Sales and Service Coordinator

6 days ago


Chelmsford, Essex, United Kingdom Group 1 Automotive Full time
Job Overview

We are seeking an experienced Sales and Service Coordinator to join our team at Group 1 Automotive. As a key member of our Customer and Sales Teams, you will play a vital role in delivering outstanding customer experiences.

About the Role:

  • You will be responsible for carrying out Customer Data Connections, managing and achieving brand targets.
  • Producing and updating data connection reports.
  • Driving (when required) collection of sold cars.
  • Managing new & used advertising – updating centre website.
  • Providing excellent reception services, answering customer calls and passing messages on efficiently (morning and afternoon).
  • Overseeing forecourt & display management.
  • Engaging in telephone, digital, and phone prospecting with customers.

What You'll Need:

  • At least 1 year's experience in a customer service role, with a proven track record of delivering positive customer experiences.
  • Excellent communication and interpersonal skills, with a friendly and professional manner.
  • Able to multitask and perform well under pressure.
  • Organised and detailed, with excellent time management skills.
  • Proficient in Microsoft Office and able to learn new systems quickly.

What We Offer:

  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • Opportunities for career progression and professional development.
  • A supportive and collaborative work environment.
  • Access to industry-leading training and learning resources.
  • A range of benefits, including 24/7 online access to healthcare professionals, car purchasing and lease schemes, and more.


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