Sales and Service Coordinator
6 days ago
We are seeking an experienced Sales and Service Coordinator to join our team at Group 1 Automotive. As a key member of our Customer and Sales Teams, you will play a vital role in delivering outstanding customer experiences.
About the Role:
- You will be responsible for carrying out Customer Data Connections, managing and achieving brand targets.
- Producing and updating data connection reports.
- Driving (when required) collection of sold cars.
- Managing new & used advertising – updating centre website.
- Providing excellent reception services, answering customer calls and passing messages on efficiently (morning and afternoon).
- Overseeing forecourt & display management.
- Engaging in telephone, digital, and phone prospecting with customers.
What You'll Need:
- At least 1 year's experience in a customer service role, with a proven track record of delivering positive customer experiences.
- Excellent communication and interpersonal skills, with a friendly and professional manner.
- Able to multitask and perform well under pressure.
- Organised and detailed, with excellent time management skills.
- Proficient in Microsoft Office and able to learn new systems quickly.
What We Offer:
- A competitive salary of £25,000 - £30,000 per annum, depending on experience.
- Opportunities for career progression and professional development.
- A supportive and collaborative work environment.
- Access to industry-leading training and learning resources.
- A range of benefits, including 24/7 online access to healthcare professionals, car purchasing and lease schemes, and more.
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