Automotive Service Coordinator

5 days ago


Chelmsford, Essex, United Kingdom HR GO PLC Full time
About the Role

As a Service Specialist at HR GO PLC, you will be responsible for delivering exceptional customer service and ensuring seamless service processes. This is an ideal opportunity for someone who thrives in a high-quality service environment and values exceptional client care.

Main Responsibilities:
  • Customer Interaction & Service Excellence: Greet clients warmly, understand their needs, and offer expert guidance on services and solutions.
  • Service Coordination & Communication: Work closely with team members to ensure smooth, efficient service processes.
  • Documentation & Compliance: Maintain accurate records, process service paperwork, and handle transactions with precision.
  • Quality & Follow-Up: Monitor service quality standards and follow up to ensure client satisfaction.
  • Sales & Retention: Recommend additional services and products to enhance customer experience and encourage loyalty.
Ideal Candidate

We are looking for an experienced customer service professional with knowledge of products, services, and warranty procedures. The ideal candidate will possess excellent communication skills and a proactive approach to customer interaction.

Benefits

Our company offers a supportive work environment, continuous training, and opportunities for career development within a premium service context. As a Service Specialist, you will have the chance to grow professionally and contribute to a vibrant, rewarding work experience.



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