Library Service Outreach Coordinator

2 weeks ago


Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full time
Role Description:

The Library Service Outreach Coordinator plays a vital role in delivering library items to customers who are unable to visit our premises due to mobility issues or other constraints. As a volunteer in this position, you will be working closely with local library staff to ensure that customers receive the best possible service.

Key Tasks:

• Conduct regular deliveries of library items to customers' homes, taking into account their individual needs and preferences.
• Build relationships with customers, engaging in conversation to check their well-being and identify any potential issues that require support.
• Work collaboratively with library staff to resolve any issues that arise during delivery or after.

Requirements:

• Hold a full driving license and have access to a reliable vehicle.
• Possess excellent communication and interpersonal skills, able to build rapport with customers and colleagues alike.
• Be self-motivated and able to work independently, with minimal supervision.
• Demonstrate a genuine interest in helping others and making a positive impact in the community.

Benefits:

• Receive reimbursement for expenses incurred while on duty, including mileage payments.
• Enjoy ongoing support from local library staff, ensuring you feel confident and prepared in your role.
• Participate in a comprehensive training program, designed to equip you with the skills and knowledge required to excel as a Library Service Outreach Coordinator.
• Be protected by our comprehensive insurance policy, providing peace of mind while you carry out your duties.

Estimated Salary: £24,000 - £29,500 per annum, dependent on experience.

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