Customer Service Operations Manager
3 days ago
We are seeking an experienced Customer Service Operations Manager to join our team at Vistry Eastern Counties. This is a fantastic opportunity for a skilled professional to take on a leadership role in delivering exceptional customer service.
Key Responsibilities- Lead and manage the customer service operation within a designated geographic area, ensuring high levels of customer satisfaction and loyalty.
- Work closely with the sub-regional Customer Service Coordinator to control and minimise overall defect numbers and average age profile.
- Visit customers and assess works required, managing rectification to ensure timely and cost-effective resolution.
- Competitive basic salary of £55,000 per annum, plus annual bonus and benefits package.
- Degree-educated with strong understanding of construction industry practices and procedures.
- Previous experience working as a Customer Care Technician or Site Manager, with proven track record of resolving complex customer complaints.
- Excellent communication and interpersonal skills, with ability to work effectively with internal and external stakeholders.
Vistry Group is a leading developer and award-winning employer, dedicated to building sustainable communities across affordable and private housing. Our values of integrity, caring, and quality shape all we do, empowering us to develop innovative solutions for our customers.
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Customer Service and Sales Coordinator
2 weeks ago
Chelmsford, Essex, United Kingdom Ramsay Health Care UK Operations Ltd Full timeRamsay Health Care UK Operations Ltd is seeking a highly skilled Customer Service and Sales Coordinator to join our National Enquiry Centre team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and sales support, ensuring that our patients receive the highest level of care.This is an exciting...
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Service Operations Manager
1 week ago
Chelmsford, Essex, United Kingdom Vistry Group Full timeAbout the RoleThe Service Operations Manager will be responsible for overseeing the customer service operation within a specific geographic area, ensuring that we deliver outstanding service to our customers.Key Skills and Qualifications:Strong leadership and management skills.Excellent communication and interpersonal skills.A deep understanding of customer...
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Customer Service Operations Manager
2 days ago
Chelmsford, Essex, United Kingdom Adore Recruitment Full timeAdore Recruitment Job OpportunityA highly competitive salary of £28,000 - £32,000 per annum is available for this role based on the 10-15 mile radius location from our office in Writtle. The Customer Services Executive will be responsible for ensuring a high level of customer service by telephone, live chat, and email. Key responsibilities include...
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Operations and Service Delivery Manager
3 days ago
Chelmsford, Essex, United Kingdom Change Hospitality Full timeWe are seeking a skilled and experienced Operations and Service Delivery Manager to join our team at Change Hospitality's premium gastro pub in Essex.We offer a competitive salary package including £62,000 per annum, plus benefits such as health insurance and pension scheme. Our gastro pub is a vibrant hub for food lovers and social gatherings, celebrated...
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Customer Service Manager Assistant
1 week ago
Chelmsford, Essex, United Kingdom Claire's Inc. Full timeJob SummaryWe are seeking a highly motivated Part-Time Manager/3rd Key Holder to join our Claire's Inc. team at Chelmsford, Essex store location.About YouYou have a strong passion for delivering excellent customer service and driving sales.You are able to work effectively in a fast-paced retail environment, meeting deadlines and targets.You possess basic...
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Customer Service Lead
1 week ago
Chelmsford, Essex, United Kingdom Vistry Group Full timeJob OverviewWe have an exciting opportunity for a Customer Service Lead to join Vistry Eastern Counties at various Chelmsford sites. This role involves managing the customer service operation within a designated geographic area.Key Responsibilities:Deliver the 'Continuing our commitment to our customers' promise as identified in the Customer Care...
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Operational Services Director
2 days ago
Chelmsford, Essex, United Kingdom Ramsay Health Care UK Operations Ltd Full timeWe're Ramsay Health Care UK, one of the leading independent healthcare providers in England. Our mission is to deliver high-quality patient care while fostering a culture of excellence and innovation.We're currently seeking a Theatre Manager to join our team at Springfield Hospital, Chelmsford. This is a full-time position offering a competitive salary,...
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Customer Service Specialist
3 months ago
Chelmsford, Essex, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Chelmsford, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers with product...
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Customer Service Professional
1 week ago
Chelmsford, Essex, United Kingdom Giant Group Full timeWe're seeking a highly skilled and customer-focused individual to join our team as a Client Services Executive. In this role, you will be responsible for building strong relationships with our clients, providing exceptional support services, and working closely with the Client Services Manager to ensure seamless operations.
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Customer Service Liaison
1 month ago
Chelmsford, Essex, United Kingdom Park & Recharge Full time**Role Description:** We are seeking an EV Charging Support Specialist to join our team at Park & Recharge, supporting our Charge Point Operator (CPO) firm in the electric vehicle (EV) charging services sector.Key Duties:Establish relationships with customers, providing prompt and professional support.Regularly engage with customers to resolve issues, offer...
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Customer Service Representative
6 days ago
Chelmsford, Essex, United Kingdom FS System Full timeWe're looking for a skilled Customer Service Representative to join our fuel operations team at Central Ontario FS System. As a key point of contact for customers, you will provide expert advice and support while promoting our energy solutions.About UsCentral Ontario FS System is a leading provider of energy services across Ontario. Our commitment to...
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Customer Service Supervisor
2 weeks ago
Chelmsford, Essex, United Kingdom Holroyd Howe Full timeJob Summary">We are seeking a seasoned Front of House Supervisor to lead our catering operations team at Holroyd Howe. The ideal candidate will have a strong background in customer service, leadership, and team management.This is a full-time position with a competitive salary of £13 per hour, plus benefits. You will work closely with our team to deliver...
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Financial Services Operations Manager
2 weeks ago
Chelmsford, Essex, United Kingdom Kennedys Management Services Ltd Full timeKennedys Management Services Ltd is seeking a highly skilled Financial Services Operations Manager to join our global Finance team in Chelmsford. The successful candidate will contribute to the effectiveness of the Finance department by providing a comprehensive and efficient service to internal and external clients.The role will involve leading and...
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Theatre Operations Manager
1 week ago
Chelmsford, Essex, United Kingdom Ramsay Health Care UK Operations Ltd Full timeTheatre Operations RoleWe are seeking an experienced Theatre Manager to lead our theatre team at Ramsay Health Care UK. This senior role is responsible for implementing quality, commercial, and strategic initiatives in our theatres.Key Responsibilities:Ongoing development of theatre services to improve patient outcomes and experience.Liaising with medical...
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Customer Service Associate
1 week ago
Chelmsford, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000At beBee Professionals in Chelmsford, we are seeking enthusiastic individuals to join our dynamic team as CUSTOMER SERVICE ASSOCIATE. In this role, you will play a vital part in delivering exceptional customer service and contributing to the operational success of our business.Responsibilities:Engage with customers to provide proactive and reactive...
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Customer Service Representative
3 months ago
Chelmsford, Essex, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Chelmsford. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to...
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Aftersales Customer Service Coordinator
1 month ago
Chelmsford, Essex, United Kingdom Adore Recruitment Full timeJob Title: Aftersales Customer Service CoordinatorOverview: Adore Recruitment is seeking a highly skilled Aftersales Customer Service Coordinator to join their team. This role involves improving customer service capabilities for the service and operations team, with a focus on responding to customer enquiries and managing queries. Responsibilities:Responding...
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Customer Service Volunteer
1 week ago
Chelmsford, Essex, United Kingdom Volunteer Centre Harlow Full timeJob Title: Customer Service Volunteer">"> We are seeking a Customer Service Volunteer to provide a high level of service to our visitors at the museum.">"> About the Role:">"> The Customer Service Volunteer will be responsible for providing information on facilities and gallery layout, issuing tickets, highlighting activities for children and families, and...
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Customer Service Team Lead
1 week ago
Chelmsford, Essex, United Kingdom Huntress Full timeJob Overview:A highly skilled Customer Service Administrator is sought after to join our team at Huntress. This full-time temporary position involves delivering exceptional customer service via email and telephone while maintaining accurate records of communications and approvals using MS Excel.About the Role:This role requires a strong ability to...
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Customer Service Training Manager
2 weeks ago
Chelmsford, Essex, United Kingdom Ramsay Health Care Full timeJob Description:Are you a motivated and enthusiastic individual with a passion for training and development? Do you have experience in delivering effective training solutions to improve customer service and sales skills? If so, we are seeking a Call Centre Training and Development Co-Ordinator to join our National Enquiry Centre team.The successful candidate...