Customer Service Compliance Lead
5 days ago
This Compliance and Customer Experience Specialist role is responsible for ensuring that customer services meet all statutory and organisational requirements. You will provide assurance to senior management, handle high-level policy enquiries and complaints, and champion customer experience.
You will be responsible for driving continuous improvements using performance data and customer feedback. This includes evaluating team and individual performance, investigating customer complaints, managing relationships across ECC, analysing data and customer feedback, and monitoring business-as-usual risks.
The successful candidate will have excellent communication, influencing and stakeholder management skills, with experience of working successfully with challenging and demanding customers.
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Customer Service Lead
7 days ago
Chelmsford, Essex, United Kingdom Vistry Group Full timeJob OverviewWe have an exciting opportunity for a Customer Service Lead to join Vistry Eastern Counties at various Chelmsford sites. This role involves managing the customer service operation within a designated geographic area.Key Responsibilities:Deliver the 'Continuing our commitment to our customers' promise as identified in the Customer Care...
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Customer Service Team Lead
1 month ago
Chelmsford, Essex, United Kingdom Adore Recruitment Full timeJob Title: Customer Service Team LeadAbout the Role:The Customer Service Team Lead will play a vital part in delivering exceptional customer service to our clients. This is an exciting opportunity to join our team as we continue to grow and expand our services.Key Responsibilities:• Provide high level customer service via telephone, live chat and email.•...
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Customer Service Lead
2 weeks ago
Chelmsford, Essex, United Kingdom CLAIRE'S Full time**About the Position:**We are seeking a highly skilled and enthusiastic individual to fill the role of a 3rd Keyholder at Claire's. This is an excellent opportunity for someone who is passionate about providing exceptional customer service and working in a fast-paced retail environment.Key Responsibilities:**Delivering sales through excellent customer...
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Customer Service Specialist
1 week ago
Chelmsford, Essex, United Kingdom The Recruiter Ltd Full timeJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at The Recruiter Ltd. As an Insurance Broker Assistant, you will play a crucial role in providing exceptional customer care and ensuring seamless insurance broking services to clients.The ideal candidate will have excellent communication skills, be able to work...
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Customer Service Team Lead
7 days ago
Chelmsford, Essex, United Kingdom Huntress Full timeJob Overview:A highly skilled Customer Service Administrator is sought after to join our team at Huntress. This full-time temporary position involves delivering exceptional customer service via email and telephone while maintaining accurate records of communications and approvals using MS Excel.About the Role:This role requires a strong ability to...
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Compliance Specialist
2 weeks ago
Chelmsford, Essex, United Kingdom Essex County Council Full timeJob DescriptionWe are seeking a highly skilled Compliance Specialist to join our team. The successful candidate will ensure that our Customer Services department meets all statutory and policy requirements.The role involves providing senior management with assurance on compliance and handling high-level policy and service enquiries and complaints.You will be...
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Customer Experience Lead
3 weeks ago
Chelmsford, Essex, United Kingdom The Estée Lauder Companies Inc. Full timeRole OverviewWe are looking for a skilled Part Time Team Lead to join our team at The Estée Lauder Companies Inc. As a key member of our retail team, you will be responsible for creating a visually appealing shopping environment and providing exceptional customer service. This is a fantastic opportunity to develop your skills and knowledge in visual...
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Customer Service Supervisor
1 week ago
Chelmsford, Essex, United Kingdom Toolstation Limited Full timeJob DescriptionThis Customer Service Supervisor role involves leading a team of sales assistants in delivering excellent customer service and meeting sales targets. The successful candidate will have previous experience in a similar role and a strong understanding of customer needs.The estimated salary for this role is £38,000 - £52,000 per annum.
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Global VAT Compliance Lead
1 month ago
Chelmsford, Essex, United Kingdom RSM Full timeJob OverviewThis is an exciting opportunity to join our VAT compliance team at RSM as a Compliance Manager. The successful candidate will have extensive experience in VAT compliance and will be responsible for supporting the service delivery and growth of our centralised UK, EU and Global VAT compliance capability.The ideal candidate will have a strong...
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Customer Service Training Manager
2 weeks ago
Chelmsford, Essex, United Kingdom Ramsay Health Care Full timeJob Description:Are you a motivated and enthusiastic individual with a passion for training and development? Do you have experience in delivering effective training solutions to improve customer service and sales skills? If so, we are seeking a Call Centre Training and Development Co-Ordinator to join our National Enquiry Centre team.The successful candidate...
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Service Manager Lead
1 month ago
Chelmsford, Essex, United Kingdom DiverseJobsMatter Full timeService Manager LeadAs a Service Manager Lead at DiverseJobsMatter, you will be responsible for leading a team of Service Experts to deliver multinational servicing and coordinating programmes through their full lifecycle. This includes policy administration, claims, risk engineering, and cashflow management. You will work closely with underwriting teams and...
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Customer Service Supervisor
2 weeks ago
Chelmsford, Essex, United Kingdom Holroyd Howe Full timeJob Summary">We are seeking a seasoned Front of House Supervisor to lead our catering operations team at Holroyd Howe. The ideal candidate will have a strong background in customer service, leadership, and team management.This is a full-time position with a competitive salary of £13 per hour, plus benefits. You will work closely with our team to deliver...
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Customer Service Coordinator
5 days ago
Chelmsford, Essex, United Kingdom Pursuit Recruitment Ltd Full timeCompany Overview:Pursuit Recruitment Ltd is a leading recruitment agency based in Chelmsford.We are currently seeking an experienced Customer Service Administrator to join our sales team.
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Construction Compliance Officer
2 weeks ago
Chelmsford, Essex, United Kingdom LABC (Local Authority Building Control) Full timeJob DescriptionAs a senior building assurance technician, you will be responsible for ensuring that construction projects meet the required standards and regulations. This role involves working closely with architects, engineers, and other stakeholders to ensure compliance with building codes and regulations.About the CompanyLABC (Local Authority Building...
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Customer Service Professional
8 hours ago
Chelmsford, Essex, United Kingdom SLS Recruitment Full timeJob Title: Sales Assistant">Location: Chelmsford, UK">Job Type: Full-time">About the Company:">SLS Recruitment is a leading recruitment agency in the UK, specialising in sales and marketing roles.">About the Job:">We are seeking an experienced Sales Assistant to join our team in Chelmsford. The ideal candidate will have a proven track record of success in...
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Customer Services Team Lead
5 days ago
Chelmsford, Essex, United Kingdom The Estée Lauder Companies Inc. Full timeKey Responsibilities">Your key responsibilities as a Part Time Senior Retail Manager include:">">Maintaining high standards of visual merchandising to create a visually appealing shopping environment;">Providing inspirational, authentic, and personalized customer service to understand customer skin and make-up goals;">Collaborating with colleagues to achieve...
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Customer Service Operations Manager
7 hours ago
Chelmsford, Essex, United Kingdom Vistry Group Full timeAbout the RoleWe are seeking an experienced Customer Service Operations Manager to join our team at Vistry Eastern Counties. This is a fantastic opportunity for a skilled professional to take on a leadership role in delivering exceptional customer service.Key ResponsibilitiesLead and manage the customer service operation within a designated geographic area,...
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Customer Service Sales Representative
7 hours ago
Chelmsford, Essex, United Kingdom SLS Recruitment Full timeAre you looking for a new challenge in sales and customer service? Our client, based in Chelmsford, is seeking an ambitious individual to join their team as a Customer Sales Assistant. With a strong focus on delivering exceptional customer experiences, this role offers the opportunity to develop valuable skills in a dynamic and supportive environment.Key...
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Children Service Lead
1 month ago
Chelmsford, Essex, United Kingdom SCR Full timeWe are seeking a highly skilled Children Service Lead to oversee the effective management and delivery of high-quality residential services for children and young people with emotional and behavioural difficulties.The successful candidate will be responsible for ensuring compliance with legislative and regulatory requirements, including The Children's Homes...
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Customer Service and Sales Professional
1 week ago
Chelmsford, Essex, United Kingdom Ecruit Full timeAbout UsWe are a leading business coaching and training services provider, dedicated to helping business owners and entrepreneurs achieve their goals. Our team of experts provides tailored support and guidance to businesses, helping them navigate the challenges of growth and development.We are seeking a highly motivated and experienced Customer Service and...