Customer Services Team Lead

2 days ago


Chelmsford, Essex, United Kingdom The Estée Lauder Companies Inc. Full time

Key Responsibilities

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Your key responsibilities as a Part Time Senior Retail Manager include:

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  • Maintaining high standards of visual merchandising to create a visually appealing shopping environment;">
  • Providing inspirational, authentic, and personalized customer service to understand customer skin and make-up goals;">
  • Collaborating with colleagues to achieve sales targets and improve customer satisfaction;">
  • Developing your skills and knowledge through extensive training and development opportunities;">
  • Contribution to the overall success of the store team.">
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About You

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To be successful in this role, you will need to have previous retail industry/customer services experience, a desire to understand customer skin and make-up goals, passion and energy to provide inspirational customer service, an approachable and friendly personality, confidence in speaking to customers, and flexible availability across days/hours. Proof of right to live and work in the country is also required.



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