Customer Service Team Associate

2 weeks ago


Chelmsford, Essex, United Kingdom NEXT Full time

Join our fast-paced retail team as a Sales Floor Team Member at NEXT, where you will be working closely with customers to provide an exceptional shopping experience. In this role, you will be responsible for maintaining the visual standards of the store, processing transactions accurately and efficiently, and driving sales through effective merchandise presentation.

About the Role:

  • Prioritize customer satisfaction by offering prompt and friendly service, answering product questions, and resolving any issues that may arise during the shopping process.
  • Maintain a high level of product knowledge to effectively recommend products to customers, drive sales, and achieve business objectives.
  • Work collaboratively with colleagues to ensure seamless execution of visual merchandising strategies, including stockroom organization and processing deliveries.

We offer a competitive salary of £9.50 per hour, plus benefits such as 25% off most NEXT products, flexible working options, and opportunities for career development.

In order to succeed in this role, you must have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences. As part of your application, you will be required to complete an online assessment, followed by an initial interview to discuss your qualifications further.



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