Support Team Lead

3 weeks ago


Chelmsford, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000
Support Team Lead Opportunity

At beBee Professionals, we require a seasoned SUPPORT TEAM LEAD to oversee our customer service operations in Chelmsford, United Kingdom.

This key role involves providing exceptional support and resolving customer inquiries promptly.

Key Responsibilities:
  1. Manage customer contacts across various channels.
  2. Address customer complaints and resolve issues efficiently.
  3. Co-ordinate with internal teams to ensure seamless service delivery.
  4. Monitor and maintain accurate customer records.
  5. Collaborate with colleagues to achieve customer satisfaction goals.
Desirable Skills:
  • Strong background in customer service or a related field.
  • Effective communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Familiarity with CRM software and Microsoft Office applications.
  • Flexibility to work varied shifts, including weekends.

Salary: £28,000 - £38,000 per year, depending on qualifications and experience.


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