Operational Work Area Manager
2 weeks ago
Job Title: Operational Work Area Manager
Job Summary:
We are seeking an experienced Operational Work Area Manager to join our team at Royal Mail Group. As a key member of our operations team, you will be responsible for managing a team of employees and ensuring the smooth operation of our mail centre.
Key Responsibilities:
- Team Management: Lead a team of 20+ employees, providing guidance, support, and coaching to ensure they are working to high standards.
- Performance Management: Monitor and analyze performance data to identify areas for improvement and develop strategies to increase efficiency and productivity.
- Health and Safety: Ensure a safe working environment for all employees, implementing and maintaining health and safety initiatives to prevent accidents and injuries.
- Customer Service: Provide excellent customer service, ensuring that all operational targets are met and exceeded.
- Change Management: Lead and support employees through change, ensuring a smooth transition and minimal disruption to operations.
- Data Analysis: Use data to identify trends and areas for improvement, developing solutions to drive business growth and efficiency.
- Relationship Building: Build and maintain effective relationships with stakeholders, including employees, customers, and suppliers.
Requirements:
- Experience: Proven experience in a similar role, with a track record of improving performance and achieving targets.
- Skills: Strong leadership and management skills, with the ability to motivate and engage employees. Excellent communication and interpersonal skills, with the ability to build effective relationships with stakeholders.
- Education: Degree-level qualification in a relevant field, such as business or management.
What We Offer:
- Competitive Salary: A competitive salary and benefits package, including a bonus scheme and pension plan.
- Opportunities for Growth: Opportunities for career growth and development, with a focus on promoting from within.
- Diverse and Inclusive Work Environment: A diverse and inclusive work environment, with a focus on promoting equality and diversity.
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