Technical Help Desk Agent
1 week ago
We are looking for a skilled Technical Help Desk Agent to join our team in Saintfield. As a Technical Help Desk Agent, you will be responsible for providing technical support to our clients, resolving their issues and concerns in a timely and efficient manner.
Key Responsibilities- Provide technical support to clients via phone, email, and other channels
- Resolve client issues and concerns in a timely and efficient manner
- Collaborate with internal teams to resolve complex issues
- Document all client interactions and issue resolutions
As a Technical Help Desk Agent, you will have the opportunity to work with a variety of technologies and systems, and will receive comprehensive training and support to ensure your success in this role.
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Help Desk Administrator
3 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeF/T Permanent Helpdesk Administrator required for home-grown, award-winning business based in Saintfield. Job Purpose: As a member of the IT Service Desk Team, you will be responsible for providing operational first line IT technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact when possible or...
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Technical Service Desk Professional
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeAbout the Job:GenTech Recruitment is seeking a skilled IT Service Desk Technician to join our team. As a member of our IT Service Desk Team, you will be responsible for providing top-notch customer service and technical support to our clients.Responsibilities:Handle customer inquiries and provide technical support via phone, email, and in-personIdentify and...
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Help Desk Technician Lead
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeGen Tech Recruitment is seeking an experienced IT Service Desk Technician to join their team. As an IT Service Desk Technician, you will be responsible for providing operational first line technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact whenever possible or passing incidents to an appropriate...
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Service Desk Technical Supporter
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob DescriptionAs an IT Service Desk Technician, you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional customer service to our clients.Your primary responsibilities will include:Responding to customer inquiries and resolving IT issuesCollaborating with internal stakeholders to resolve complex technical...
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IT Service Desk Professional
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeAbout the Role:GenTech Recruitment's award-winning business in Saintfield requires a highly motivated IT Service Desk Technician to provide technical support to customers. As a key member of the IT Service Desk Team, you will be responsible for ensuring that all customer inquiries are resolved promptly and professionally.Key Skills:- High level of customer...
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IT Service Desk Professional
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeWe are seeking a highly motivated and experienced IT Service Desk Professional to join our team in Saintfield. As a member of the IT Service Desk Team, you will be responsible for providing operational first line IT technical support to customers, logging, troubleshooting, and resolving incidents at the first point of contact when possible.About the RoleThis...
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IT Service Desk Professional
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeWe are currently seeking a highly skilled IT Service Desk Technician to join our team at Gen Tech Recruitment. This role involves providing first-line IT technical support to customers, ensuring that their issues are resolved quickly and efficiently. The successful candidate will have a strong background in customer service, with excellent communication and...
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IT Service Desk Technician
5 months ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeF/T Permanent IT Service Desk Technician required for home-grown, award-winning business based in Saintfield. Job Purpose: As a member of the IT Service Desk Team, you will be responsible for providing operational first line IT technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact when possible or...
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IT Service Desk Professional
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob Overview: As a member of the IT Service Desk Team, you will play a critical role in delivering exceptional technical support to our customers. If you have a passion for problem-solving and a strong customer service ethic, we encourage you to apply for this exciting opportunity.About the Role: This full-time position involves providing first-line...
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IT Service Desk Support Specialist
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob OverviewWe are seeking a highly skilled IT Service Desk Technician to join our team. As a key member of our IT Service Desk Team, you will be responsible for providing operational first line IT technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact when possible or passing incidents to an...
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Technical Support Specialist
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob Title: Technical Support SpecialistAward-winning business in Saintfield seeks a skilled IT Service Desk Technician to provide operational first line technical support to customers. As a member of the IT Service Desk Team, you will be responsible for logging, troubleshooting, and resolving incidents at the first point of contact.Key Responsibilities:-...
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Technical Support Associate
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeAbout the RoleWe are seeking a talented IT professional to fill the position of IT Service Desk Technician. As part of our IT Service Desk Team, you will be responsible for delivering exceptional customer service and technical support to our clients.The successful candidate will have excellent communication skills, a strong understanding of IT concepts, and...
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Customer Service and Technical Support
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeAbout the RoleWe are seeking an experienced IT Service Desk Technician to join our team at Gen Tech Recruitment. This is a permanent, full-time position with a salary of £23,500 per annum. As a member of our IT Service Desk Team, you will be responsible for providing first-line IT technical support to customers by logging, troubleshooting, and resolving...
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Technical Support Specialist
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist to join our IT Service Desk Team. The successful candidate will be responsible for providing exceptional first-line technical support to customers, troubleshooting and resolving incidents in a timely manner.About Us: Gen Tech Recruitment is an award-winning business based in...
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Technical Support Specialist
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob OverviewGen Tech Recruitment is seeking a highly skilled Technical Support Specialist to join our team. As a key member of the IT Service Desk, you will provide exceptional technical support to clients by troubleshooting and resolving incidents efficiently.The ideal candidate will possess a high level of customer service experience, computer knowledge,...
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Technical Support Specialist
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob SummaryWe are seeking a highly skilled IT Service Desk Technician to join our team at Gen Tech Recruitment. As a member of our IT Service Desk Team, you will be responsible for providing operational first-line IT technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact when possible or passing...
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Helpdesk IT Technician
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob Description:We are seeking a skilled IT Service Desk Technician to join our team at GenTech Recruitment. The successful candidate will be responsible for providing top-notch customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers via phone, email, and in-personIdentify and resolve technical issues...
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Technical Support Specialist
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeGen Tech Recruitment is seeking a Technical Support Specialist to join their IT Service Desk Team. This F/T Permanent role based in Saintfield requires excellent customer service experience and proficiency in Microsoft applications.SalaryThe estimated salary for this position is £23,500 per annum, with additional benefits including a £500 attendance bonus...
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Technical Support Specialist
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeGen Tech Recruitment is seeking a highly skilled IT Service Desk Technician to provide operational first line technical support to customers. The successful candidate will be responsible for logging, troubleshooting, and resolving incidents at the first point of contact whenever possible or passing incidents to an appropriate team member.The ideal candidate...
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Helpdesk Operations Technician
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob Description:We are seeking an experienced IT Service Desk Technician to join our team in Saintfield. As a member of the IT Service Desk Team, you will be responsible for providing technical support to customers and ensuring that all customer inquiries are resolved promptly and professionally.Responsibilities:- Logging and troubleshooting customer...