Technical Help Desk Agent

1 week ago


Ballynahinch, United Kingdom Gen Tech Recruitment Full time

We are looking for a skilled Technical Help Desk Agent to join our team in Saintfield. As a Technical Help Desk Agent, you will be responsible for providing technical support to our clients, resolving their issues and concerns in a timely and efficient manner.

Key Responsibilities
  • Provide technical support to clients via phone, email, and other channels
  • Resolve client issues and concerns in a timely and efficient manner
  • Collaborate with internal teams to resolve complex issues
  • Document all client interactions and issue resolutions

As a Technical Help Desk Agent, you will have the opportunity to work with a variety of technologies and systems, and will receive comprehensive training and support to ensure your success in this role.



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