Technical Support Associate

4 weeks ago


Ballynahinch, United Kingdom Gen Tech Recruitment Full time
About the Role

We are seeking a talented IT professional to fill the position of IT Service Desk Technician. As part of our IT Service Desk Team, you will be responsible for delivering exceptional customer service and technical support to our clients.

The successful candidate will have excellent communication skills, a strong understanding of IT concepts, and the ability to work effectively in a fast-paced environment.

Key Responsibilities include:
  1. Providing technical support to customers via phone, email, or in-person
  2. Troubleshooting and resolving IT issues in a timely manner
  3. Maintaining accurate records of customer interactions and issue resolutions

What We Offer
  • Competitive salary of £23,500
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including pension scheme and health care
  • The chance to work with a dynamic and supportive team


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