Help Desk Technician Lead
2 weeks ago
Gen Tech Recruitment is seeking an experienced IT Service Desk Technician to join their team. As an IT Service Desk Technician, you will be responsible for providing operational first line technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact whenever possible or passing incidents to an appropriate team member.
The ideal candidate will have excellent problem-solving skills, be able to work independently, and have a strong understanding of computer systems and applications. They will also be able to maintain a timely flow of customer requirements, prioritize workload effectively, and work collaboratively with other team members to resolve complex issues.
The salary for this role is around £25,000 per year, which includes a competitive basic salary, attendance bonus, and Christmas bonus. Other benefits include access to training and development opportunities, including the Further Education Incentive Scheme, and long service awards.
Candidates should have a high level of customer service experience and be proficient in Microsoft applications at an intermediate level. A degree in Computer Science or related field is not necessary but desirable. This is a great opportunity to develop your career in IT and join a dynamic team at Gen Tech Recruitment.
-
Technical Help Desk Agent
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeWe are looking for a skilled Technical Help Desk Agent to join our team in Saintfield. As a Technical Help Desk Agent, you will be responsible for providing technical support to our clients, resolving their issues and concerns in a timely and efficient manner.Key ResponsibilitiesProvide technical support to clients via phone, email, and other channelsResolve...
-
Help Desk Administrator
3 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeF/T Permanent Helpdesk Administrator required for home-grown, award-winning business based in Saintfield. Job Purpose: As a member of the IT Service Desk Team, you will be responsible for providing operational first line IT technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact when possible or...
-
IT Service Desk Technician
5 months ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeF/T Permanent IT Service Desk Technician required for home-grown, award-winning business based in Saintfield. Job Purpose: As a member of the IT Service Desk Team, you will be responsible for providing operational first line IT technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact when possible or...
-
Technical Service Desk Professional
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeAbout the Job:GenTech Recruitment is seeking a skilled IT Service Desk Technician to join our team. As a member of our IT Service Desk Team, you will be responsible for providing top-notch customer service and technical support to our clients.Responsibilities:Handle customer inquiries and provide technical support via phone, email, and in-personIdentify and...
-
IT Service Desk Professional
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeAbout the Role:GenTech Recruitment's award-winning business in Saintfield requires a highly motivated IT Service Desk Technician to provide technical support to customers. As a key member of the IT Service Desk Team, you will be responsible for ensuring that all customer inquiries are resolved promptly and professionally.Key Skills:- High level of customer...
-
Helpdesk IT Technician
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob Description:We are seeking a skilled IT Service Desk Technician to join our team at GenTech Recruitment. The successful candidate will be responsible for providing top-notch customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers via phone, email, and in-personIdentify and resolve technical issues...
-
IT Service Desk Professional
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeWe are currently seeking a highly skilled IT Service Desk Technician to join our team at Gen Tech Recruitment. This role involves providing first-line IT technical support to customers, ensuring that their issues are resolved quickly and efficiently. The successful candidate will have a strong background in customer service, with excellent communication and...
-
Service Desk Technical Supporter
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob DescriptionAs an IT Service Desk Technician, you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional customer service to our clients.Your primary responsibilities will include:Responding to customer inquiries and resolving IT issuesCollaborating with internal stakeholders to resolve complex technical...
-
IT Service Desk Support Specialist
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob OverviewWe are seeking a highly skilled IT Service Desk Technician to join our team. As a key member of our IT Service Desk Team, you will be responsible for providing operational first line IT technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact when possible or passing incidents to an...
-
Helpdesk Operations Technician
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob Description:We are seeking an experienced IT Service Desk Technician to join our team in Saintfield. As a member of the IT Service Desk Team, you will be responsible for providing technical support to customers and ensuring that all customer inquiries are resolved promptly and professionally.Responsibilities:- Logging and troubleshooting customer...
-
Helpdesk Technician
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeWe are currently recruiting for a Helpdesk Technician to join our IT Service Desk Team in Saintfield. This is a F/T Permanent role that requires excellent customer service experience and proficiency in Microsoft applications.About the CompanyGen Tech Recruitment is an award-winning business that prides itself on providing excellent customer service to its...
-
IT Service Delivery Expert
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeWe are looking for an IT Service Desk Technician to join our team at Gen Tech Recruitment. As an IT Service Desk Technician, you will be responsible for providing operational first line technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact whenever possible or passing incidents to an appropriate...
-
Technical Support Specialist
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob Title: Technical Support SpecialistAward-winning business in Saintfield seeks a skilled IT Service Desk Technician to provide operational first line technical support to customers. As a member of the IT Service Desk Team, you will be responsible for logging, troubleshooting, and resolving incidents at the first point of contact.Key Responsibilities:-...
-
IT Support Specialist
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob Title:IT Service Desk TechnicianAbout the Role:We are seeking a highly motivated and experienced IT Service Desk Technician to join our team. As a member of our IT Service Desk Team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide operational first line IT technical...
-
Technical Support Associate
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeAbout the RoleWe are seeking a talented IT professional to fill the position of IT Service Desk Technician. As part of our IT Service Desk Team, you will be responsible for delivering exceptional customer service and technical support to our clients.The successful candidate will have excellent communication skills, a strong understanding of IT concepts, and...
-
Customer Service and Technical Support
1 week ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeAbout the RoleWe are seeking an experienced IT Service Desk Technician to join our team at Gen Tech Recruitment. This is a permanent, full-time position with a salary of £23,500 per annum. As a member of our IT Service Desk Team, you will be responsible for providing first-line IT technical support to customers by logging, troubleshooting, and resolving...
-
Technical Support Specialist
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeJob SummaryWe are seeking a highly skilled IT Service Desk Technician to join our team at Gen Tech Recruitment. As a member of our IT Service Desk Team, you will be responsible for providing operational first-line IT technical support to customers by logging, troubleshooting, and resolving incidents at the first point of contact when possible or passing...
-
Technical Support Specialist
2 weeks ago
Ballynahinch, United Kingdom Gen Tech Recruitment Full timeGen Tech Recruitment is seeking a highly skilled IT Service Desk Technician to provide operational first line technical support to customers. The successful candidate will be responsible for logging, troubleshooting, and resolving incidents at the first point of contact whenever possible or passing incidents to an appropriate team member.The ideal candidate...
-
Industrial Equipment Technician
3 days ago
Ballynahinch, United Kingdom Austin Fraser Full timeJob DescriptionWe are looking for a skilled Assembly Specialist to join our team in Ballynahinch. The successful candidate will have the opportunity to develop their skills and contribute to the assembly of agricultural and industrial trailers.Key Responsibilities:Fitting and assembling trailers with electric, hydraulic, and pneumatic systemsEnsuring the...
-
Process and General Assembler
7 months ago
Ballynahinch, United Kingdom Thales Full timeLocation: Crossgar, United Kingdom Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all...