Reservations Agent

2 days ago


London, Greater London, United Kingdom Park Plaza Full time
Reservations Agent

Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests?

We are seeking a highly skilled and motivated Reservations Agent to join our dynamic Customer Service team at Park Plaza. As a Reservations Agent, you will be responsible for handling all phone calls and email enquiries in a highly professional manner, engaging with guests over online web chat, and converting enquiries into bookings.

Key Responsibilities:

  • Handle all phone calls and email enquiries in a highly professional manner
  • Engage professionally with guests over online web chat
  • Convert enquiries into bookings
  • Accurate logging reservations into the system

What We Offer:

  • Equipment provided to ensure you are working comfortably at home
  • 30 Days of holiday a year (inclusive of bank holidays) increasing with years of service
  • Flexible access to salary through our Wagestream platform
  • Open & transparent communication culture
  • Exclusive discounts for PPHE & Radisson Hotels worldwide
  • Exclusive discounts for Hotel Restaurants
  • Free meals per day from the staff canteen
  • Complimentary dry-cleaning (work clothing)
  • Access to our Benefithub discount platform

About Us:

Park Plaza is a dynamic and close-knit team that thrives in creating memorable moments for our guests. We spark engagement at every opportunity we get with our guests, ensuring a seamless guest experience is achieved. With excellent training and support from colleagues and managers at every stage, learning is endless and career opportunities await you.

What You Will Be Doing:

  • Handle all phone calls and email enquiries in a highly professional manner
  • Engage professionally with guests over online web chat
  • Convert enquiries into bookings
  • Accurate logging reservations into the system

What We Will Offer You:

  • Equipment provided to ensure you are working comfortably at home
  • 30 Days of holiday a year (inclusive of bank holidays) increasing with years of service
  • Flexible access to salary through our Wagestream platform
  • Open & transparent communication culture
  • Exclusive discounts for PPHE & Radisson Hotels worldwide
  • Exclusive discounts for Hotel Restaurants
  • Free meals per day from the staff canteen
  • Complimentary dry-cleaning (work clothing)
  • Access to our Benefithub discount platform

  • Reservation Agent

    1 day ago


    London, Greater London, United Kingdom Amazonico UK Ltd Full time

    About Amazonico UK LtdAmazonico UK Ltd is a global brand with a presence in the heart of Mayfair, London. Our company embodies the spirit of adventure, vibrancy, and excitement, inspired by the Amazon River and its surrounding communities.Job Title: Reservation AgentWe are seeking a skilled Reservation Agent to join our team. As a Reservation Agent, you will...

  • Reservation Agent

    2 days ago


    London, Greater London, United Kingdom Amazonico UK Ltd Full time

    About Amazonico UK LtdAmazonico UK Ltd is a global brand with a presence in the heart of Mayfair, London. Our company embodies the spirit of adventure, vibrancy, and excitement, inspired by the Amazon River and its surrounding communities.Job Title: Reservation AgentWe are seeking a skilled Reservation Agent to join our team. As a Reservation Agent, you will...

  • Reservations Agent

    4 days ago


    London, Greater London, United Kingdom Regional Office United Kingdom Full time

    Reservations AgentAre you passionate about delivering exceptional customer service and creating memorable experiences for our guests? We are seeking a highly skilled and motivated Reservations Agent to join our dynamic team at Regional Office United Kingdom.Key Responsibilities:Handle all phone calls and email enquiries in a professional and courteous...

  • Reservations Agent

    4 days ago


    London, Greater London, United Kingdom Regional Office United Kingdom Full time

    Reservations AgentAre you passionate about delivering exceptional customer service and creating memorable experiences for our guests? We are seeking a highly skilled and motivated Reservations Agent to join our dynamic team at Regional Office United Kingdom.Key Responsibilities:Handle all phone calls and email enquiries in a professional and courteous...

  • Reservations Agent

    3 days ago


    London, Greater London, United Kingdom 11 Cadogan Gardens Full time

    About the RoleWe are seeking a highly skilled and motivated Reservations Agent to join our team at 11 Cadogan Gardens, a luxurious boutique hotel in the heart of Chelsea, London.As a Reservations Agent, you will be responsible for maximizing revenue and profitability of Room Sales and Food and Beverage Bookings through the maintenance of high standards and...

  • Reservations Agent

    3 days ago


    London, Greater London, United Kingdom 11 Cadogan Gardens Full time

    About the RoleWe are seeking a highly skilled and motivated Reservations Agent to join our team at 11 Cadogan Gardens, a luxurious boutique hotel in the heart of Chelsea, London.As a Reservations Agent, you will be responsible for maximizing revenue and profitability of Room Sales and Food and Beverage Bookings through the maintenance of high standards and...

  • Reservations Agent

    3 days ago


    London, Greater London, United Kingdom Covent Garden Hotel Full time

    Reservations Agent Opportunity at Covent Garden HotelWe are seeking a dedicated and enthusiastic Reservations Agent to join our esteemed team at the Covent Garden Hotel. As a Reservations Agent, you will play a crucial role in delivering outstanding service to our guests, ensuring every interaction is memorable and exceeds expectations.Key...

  • Reservations Agent

    3 days ago


    London, Greater London, United Kingdom Covent Garden Hotel Full time

    Reservations Agent Opportunity at Covent Garden HotelWe are seeking a dedicated and enthusiastic Reservations Agent to join our esteemed team at the Covent Garden Hotel. As a Reservations Agent, you will play a crucial role in delivering outstanding service to our guests, ensuring every interaction is memorable and exceeds expectations.Key...

  • Reservations Agent

    2 days ago


    London, Greater London, United Kingdom The Langham, London Full time

    Reservations Agent OpportunityWe are seeking a skilled Reservations Agent to join our team at The Langham, London. As a key member of our Reservations team, you will be responsible for delivering exceptional customer service and ensuring seamless guest experiences.Key Responsibilities:Respond to all incoming reservation inquiries in a timely and professional...

  • Reservations Agent

    2 days ago


    London, Greater London, United Kingdom The Langham, London Full time

    Reservations Agent OpportunityWe are seeking a skilled Reservations Agent to join our team at The Langham, London. As a key member of our Reservations team, you will be responsible for delivering exceptional customer service and ensuring seamless guest experiences.Key Responsibilities:Respond to all incoming reservation inquiries in a timely and professional...

  • Reservations Agent

    4 weeks ago


    West London, London, United Kingdom Royal Lancaster London Full time

    Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Reservations Agent at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations. Some of our fabulous...

  • Reservation Agent

    2 hours ago


    London, Greater London, United Kingdom Drake and Morgan Full time

    Reservation Agent OpportunityWe are seeking a skilled Reservation Agent to join our dynamic team at Drake and Morgan. As a key member of our sales team, you will be responsible for managing incoming enquiries via telephone and email, providing exceptional customer service, and contributing to the growth and success of our business.Key...

  • Reservation Agent

    1 hour ago


    London, Greater London, United Kingdom Drake and Morgan Full time

    Reservation Agent OpportunityWe are seeking a skilled Reservation Agent to join our dynamic team at Drake and Morgan. As a key member of our sales team, you will be responsible for managing incoming enquiries via telephone and email, providing exceptional customer service, and contributing to the growth and success of our business.Key...

  • Reservations Agent

    4 weeks ago


    London, EC1, Central London, United Kingdom PPHE Hotel Group Full time

    Reservations Agent - London Engaging with a differenceJoin a Customer Service team that stands out from the rest. We are a dynamic close-knit team and thrive in creating memorable moments for our guests. We spark engagement at every opportunity we get with our guests be it on the phones, emails, or webchat ensuring a seamless guest experience is achieved....


  • West London, London, United Kingdom C&E Recruitment Full time

    Hotel Reservations Agent We are looking for an experienced hotel reservations agent for a small group of hotels. As Reservations agent you will be answering telephone enquiries for all 4 hotels , taking bookings and effectively selling the available bedroom stock to maximise revenue, ensuring each guest/ caller is dealt with efficiently and courteously and...

  • Reservations Agent

    2 days ago


    London, Greater London, United Kingdom Park Plaza Full time

    Reservations AgentAre you passionate about delivering exceptional customer service and creating memorable experiences for our guests?We are seeking a highly skilled and motivated Reservations Agent to join our dynamic team at Park Plaza. As a key member of our Customer Service team, you will be responsible for handling all phone calls and email enquiries in...

  • Reservations Agent

    2 days ago


    London, Greater London, United Kingdom Park Plaza Full time

    Reservations AgentAre you passionate about delivering exceptional customer service and creating memorable experiences for our guests?We are seeking a highly skilled and motivated Reservations Agent to join our dynamic team at Park Plaza. As a key member of our Customer Service team, you will be responsible for handling all phone calls and email enquiries in...

  • Reservations Agent

    2 weeks ago


    North West London, London, United Kingdom Pullman Hotels & Resorts Full time

    Company Description"Why work for Pullman London St Pancras?We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company.By joining Accor, every chapter of your story is yours to write and...

  • Reservation Agent

    1 month ago


    City of London, Central London, United Kingdom SushiSamba Full time

    Your RoleThe Reservation Agent at SUSHISAMBA and Duck & Waffle is an important role for the operation of our restaurants, responsible for ensuring our guests have the very best experience from the point of enquiry via telephone and email, as well as contributing towards, and maximising our restaurant sales.Your Rewards:As a Reservations Agent we dont just...

  • Reservations Agent

    2 weeks ago


    London, Greater London, United Kingdom The Lanesborough Full time

    We are seeking a highly skilled and passionate Reservations Agent to join our esteemed Reservations team at The Lanesborough.The LanesboroughAs a luxury hotel, we pride ourselves on providing exceptional service to our discerning guests. Our Reservations team plays a vital role in ensuring that every guest has a memorable and enjoyable stay with us.Key...