Administrative Support Coordinator

18 hours ago


York, York City, United Kingdom NHS Full time

This role as a Receptionist at Avery Healthcare's care home in York offers a great opportunity to be the first point of contact for residents, visitors, and staff. You will be responsible for providing professional, high-quality customer service and a range of administrative support, working within a caring and supportive team environment.

About Us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of creating meaningful lives together.

Job Responsibilities

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home as well as providing a range of administrative services.

  • Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
  • Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
  • Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
  • Be confident in using computers.
  • Have previous exposure to problem-solving and client complaints.

The estimated salary for this position is £18,000 - £22,000 per annum, depending on experience.



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